Emergency Communications Officer

Salary : $54,995.20 Annually
Location : Palm Springs, FL
Job Type: Full Time
Job Number: 0506
Department: Public Safety
Division: Police
Opening Date: 09/18/2024
SUMMARY
Employees in this classification perform specialized work and are responsible for the operation of communications and information retrieval system in the Police Department during an assigned shift.
ESSENTIAL JOB DUTIES
The following duties are normal for this position.

• Operate a sophisticated communication system maintaining contact with police and fire/rescue units.
• Further enter information onto daily reports for the communications center, monitor and update officers in computer monitors and enter alarm calls and dispatch police to the area.
• Receive/assign/dispatch proper units to fire/rescue calls for service, monitor and operate primary and secondary radio channels, and prepare 911 reports and change logging recorder tapes.
• Employees in this position must also access, input and retrieve information from a computer, make emergency calls required for repairs, on-going investigations, etc., and train new employees in all phases of the position.

The omission of specific statements of duties does not exclude them from the classification if the work is similar, related or a logical assignment for this classification. Other duties may be required or assigned.
MINIMUM QUALIFICATIONS
Employees must possess a high school diploma or an acceptable equivalency diploma. One (1) to two (2) years' experience as an Emergency Communications Officer is required. A comparable amount of training, education or experience may be substituted for the above minimum qualifications.Sixteen (16) hours of basic FCIC/NCIC Teletype Certification must be completed within the first year of employment. Must currently possess the 911 Public Safety Telecommunicator certification, through the Florida Department of Health, and certification must remain valid throughout duration of employment in this classification. Employee must possess accurate typing skills and command a working knowledge of basic computers and office equipment.
KNOWLEDGE, SKILLS AND ABILITIES

• Employees must possess knowledge of the operating characteristics of the communications equipment used in the system as well as knowledge of the functions, procedures, policies, and regulations of the communications system and of the Police Department.
• They must possess knowledge of the Village streets and landmarks.
• They must be able to elicit information necessary for proper dispatching from citizens in a distressed or confused condition.
• They must further be able to assess people and situations and use judgment in decision making.
• They must be able to establish and maintain effective working relations with co-workers and with the general public.
• They must be able to understand and express ideas clearly and concisely, both orally and in writing.
• They must be able to speak clearly, distinctly, and politely.
• They must further possess sufficient manual dexterity to develop skill in the operation of all equipment utilized in the system as well as skill in the efficient operation of the communication and information retrieval equipment.

The Village of Palm Springs offers a complete benefits package.
General Benefits Information
If Selected: Conditional Offer of Employment contingent upon Background Check, Physical, Drug Screen (if applicable) and if interviewing for PD, a Psych and Polygraph as well.
PROBATION:
All positions serve a one (1) year probationary period
PENSION PLAN: FRS (Florida Retirement System)

• Mandatory 3% employee contribution of your gross salary
• Fully vested after eight (8) years

HEALTH, DENTAL & LIFE INSURANCE EFFECTIVE:

• Health insurance is with Humana HMO Premier Plan. In-network coverage ONLY. There is NO OUT OF NETWORK MEDICAL COVERAGE
• Dental Insurance is with Humana Traditional Preferred DPPO . Out of Network covered
• Weekly Payroll Deductions:
• Employee Only: $17.31/week
• Employee +1: $53.08/week
• Employee +2: $85.38/week
• Employee Family: $109.62/week

• Insurance coverage becomes effective the 1st of the month following 60th day of employment
• Group Life Insurance policy of $50,000 paid for by the Village for employees

HOLIDAYS:
We have 13 paid holidays per year. Police Holiday is paid or comp'd at ten (10) hours for holiday except birthday which is at 8 hours. Birthday is an additional paid holiday but must be requested approved by supervisor, and taken in the same week as the birthday occurs.
PERSONAL LEAVE TIME:
Accrues weekly from hire date at the rate depending on length of time in service. PLT may be used, paid, after six (6) months.