National Accounts Director

Eaton Corporation - National Accounts Director - Raleigh, North Carolina

Eaton’s Electrical Sector Americas Division is seeking a National Accounts Director to join the team. This role can be based in any Eaton location or be a fully remote position.

Reporting to the Vice President Sales - Engineering Services, this person will direct and manage the activities of the Services National Accounts team toward achieving order, sales, profit and growth goals while continually improving quality and customer service levels within the group.

The National Account Director is responsible for defining, leading and managing comprehensive sales strategy, initiatives & programs in the team's key verticals - Hyperscale, MTDC, C&I and Utility. This person will develop an annual strategic plan and annual budget, while driving collaboration/sharing/teaming across the Eaton Services segment. The Director must also partner with other Eaton sales verticals to ensure our customer needs and growth objectives, especially with new customers, are met. This person will partner with Eaton's Electrical Engineering Services & Systems (EESS) marketing and operations teams to define key processes around VOC, quote to cash flow, and operational excellence.

Key Responsibilities:

1. Act as sales and marketing leader in conjunction with sales, manufacturing reps and operations management to ensure top line order and sales objectives are met.
2. Provide strategy to identify and develop prospective new customers, keep current on trends and significant issues providing direction for the strategic planning process.
3. Ensure the team maintains effective relationships with and service to its customers in the target verticals.
4. Develop processes and define responsibilities for national account team and regional sales teams.
5. Review monthly forecasts and opportunity pipeline with accuracy to ensure the team meets these numbers on a monthly basis.
6. Create and drive standard Voice of Customer processes, including leading customer QBRs.
7. Ensure an effective and skilled staff through recruiting, assessment of talent, training & development, goal setting, communications, performance appraisal, and conformance to applicable company policies and standards.
8. Maintain budgetary responsibility for the team and manage sales teams throughout assigned region.
9. Develop strategic relationships with key customer stakeholders.
10. Advise senior management of customer and competitive developments that impact sales growth and profitability.
11. Work closely with product divisions and across all sales verticals to implement strategies focused on the geographic, customer, industry and market needs.

Position Criteria/Qualifications:

• Strong management of people skills, talent selection and recruitment skills, demonstrated ability to manage conflict and leadership skills.
• Ability to develop and execute specific customer strategies.
• Ability to provide developing opportunities for employees.
• Strong interpersonal skills.
• Strong team player that actively contributes to the group’s success.
• Excellent written and oral communication skills.
• Proven organizational and multi-tasking skills, with the ability to effectively prioritize and balance workload.
• Ability to travel up to 50%.

Basic Qualifications:

• Minimum of five (5) years of sales of commercial experience within the electrical industry.
• Minimum of two (2) years of experience in management positions.
• Must be legally authorized to work in the U.S. without company sponsorship.

Education:

• An undergraduate degree from an accredited institution is required.
• An advanced degree is preferred.

Compensation:

Eaton recognizes this role as a critical position within the corporation and will create a compelling package consisting of a base salary, employee incentive compensation and complete benefits.

Location:

This position can be based in any Eaton location or be a fully remote position.