Are you ready to lead an extraordinary hospitality experience? VOCO The Shelby Myrtle Beach is seeking a dynamic and passionate General Manager to be at the helm of our first boutique hotel in the heart of this vibrant coastal destination!
VOCO The Shelby Myrtle Beach blends modern elegance with coastal charm, offering guests an unforgettable stay. Our boutique hotel promises personalized service, stunning accommodations, and a warm, inviting atmosphere. We’re not just a place to stay; we’re a destination that celebrates the unique spirit of Myrtle Beach.
ABOUT OUR COMPANY
VOCO, an IHG Hotel
VOCO, IHG’s fastest-ever global brand expansion, embodies its Latin roots with the meaning “to invite” and “call together,” reflecting a charming and approachable nature. Each VOCO destination celebrates its unique locale, while maintaining a distinct and consistent style. Guests can enjoy a blend of local flair and personal touches, combined with a relaxed, unstuffy atmosphere that promises memorable experiences.
Springboard Hospitality:
Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels throughout the United States. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities.
ABOUT THE ROLE
As the General Manager, you will:
- Lead with Passion: Drive our vision to create a remarkable guest experience, ensuring every visitor feels like part of the VOCO family.
- Inspire Your Team : Build, mentor, and motivate a dedicated team to deliver exceptional service, fostering a culture of excellence and collaboration.
- Innovate: Develop and implement creative marketing strategies to promote the hotel, attract guests, and enhance our brand presence.
- Ensure Operational Excellence: Oversee daily operations, ensuring efficiency, quality, and compliance with industry and brand standards and regulations.
- Financial Stewardship: Manage budgets, forecasts, and financial performance, optimizing revenue while controlling costs to drive profitability.
RESPONSIBILITIES
- Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel employees to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality, brand standards and service in accordance with the hotel's profitability goals.
- Perform administrative duties including: clearly defining operating objectives, setting goals, striving for continual performance and improvement, reading and writing reports, and orally communicating with guests, managers, corporate office, local associations, etc.
- Oversee and coordinate Forecasts and Budgets, following specified procedures and meeting posted deadlines.
- Keep abreast of local, state and federal laws while ensuring compliance with wage and hour laws, business taxes, liquor laws, permits and licenses, OSHA and EEOC requirements.
- Interview, hire, supervise and counsel department heads and supervisors in the efficient operation of their respective area(s).
- Physically tour and visually inspect property on a daily basis. Monitor cost control, cleanliness and quality of product and service throughout the hotel.
- Travel to attend corporate meetings, sales trips and serve on committees.
QUALIFICATIONS
- Proven experience as a General Manager for boutique hotels; IHG experience is preferred.
- Exceptional leadership and interpersonal skills.
- Creative mindset, eager to implement innovative ideas that enhance guest experiences.
- Strong financial acumen and experience in managing budgets and revenue.
- Service-oriented with exceptional customer service skills.
- Must be able to work during Springboard Hospitality business hours, while understanding that the hotel business functions 24/7 and some evenings, weekend and holiday work will be required.
WHY JOIN US?
- Unique Opportunity: Be part of the inaugural team at Myrtle Beach’s first VOCO boutique hotel, shaping the guest experience from the ground up!
- Collaborative Environment: Work alongside a passionate team that values creativity, teamwork, and a shared commitment to excellence.
- Competitive Compensation: We offer a comprehensive salary package, performance bonuses, and a range of benefits to support your well-being.
- Location, Location, Location: Enjoy the beautiful beaches and vibrant community of Myrtle Beach while building a career you love.
BENEFITS
Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to full time employees that includes:
- Competitive Base Salary
- Vacation
- Medical, Dental, Vision, Life, Pet Insurance
- 401K
- Employee Rates at all of Springboard Hospitality’s 35+ Hotels
- Monthly Cell Phone Stipend
- Hotel Level Executive Bonus Program
OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer.
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