Seasonal Customer Service Administrator

Job Title: Seasonal Customer Service Administrator
Location: Renton, WA
Job Type: Seasonal (October 2024 January 2025)
LHH is looking for dedicated Seasonal Customer Service Administrators to join our clients team in Renton, WA, during the busy holiday season! This is a great opportunity for individuals with strong administrative skills and a passion for delivering excellent customer service to showcase their skills during a busy time by providing administrative and customer support.
Key Responsibilities:

• Answer and respond to customer inquiries via phone, email, and live chat
• Process customer orders, returns, and exchanges accurately and efficiently
• Assist in tracking shipments and resolving delivery issues
• Maintain up-to-date knowledge of products, services, and promotions
• Support daily administrative tasks such as filing, data entry, and documentation
• Collaborate with internal teams to resolve customer concerns and improve service quality

Requirements:

• Previous experience in customer service or administrative support is preferred
• Strong communication skills, both verbal and written
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Ability to handle high-volume inquiries and multi-task in a fast-paced environment
• Excellent organizational skills and attention to detail
• Availability to work flexible hours, including weekends and holidays

Pay Details: $20.00 to $23.00 per hour
Search managed by: Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance