At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position is responsible for managing marketing, advertising, public relations and/or communications strategies for assigned system services, facilities and/or programs. Position assists in planning marketing and communications strategies to support overall Memorial Hermann goals and objectives.Job Description
Minimum QualificationsEducation: Bachelors degree in marketing, business, health care, public relations, journalism or related field preferred; In lieu of Bachelors degree, must have an Associates degree from an accredited art institute
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
- Three (3) years professional experience in marketing and/or public relations
- Excellent verbal, written and interpersonal skills
- Proficient computer skills
Principal Accountabilities
- Manages marketing and/or communications strategies and tactics including one or more of the following – advertising, direct marketing, collateral development, public relations, internal communications, graphic design, health fairs, special events, sponsorships, etc.
- Maintains a positive relationship with various system departments to accomplish goals.
- Evaluates the effectiveness of marketing and communications activities by documenting results and recommending changes for improvement when appropriate.
- Responds promptly and courteously to internal requests and external calls/solicitations.
- Monitors expenditures to ensure adherence to budget and proactively seeks cost cutting measures.
- Assists in the planning of comprehensive marketing and communications strategies for assigned system services, facilities or programs.
- Manages multiple internal services, facilities or programs with limited supervision.
- Trains and develops less experienced staff.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
- Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
- Other duties as assigned.