Position InformationPosting NumberSRGV7847Working TitleMedical Assistant (Gastroenterology)Number of Vacancies1LocationMcAllen, TexasDepartmentSchool of Medicine / Medicine and Oncology ISUFTE1.0FLSANon-ExemptScope of JobTo provide excellent customer service and clinical care for patients of the UTRGV School of Medicine / UT Health Rio Grande Valley using interpersonal skills for oral, written and listening skills in Spanish and English.Description of Duties•To intake patients into clinic setting by obtaining vital signs, surgical/medical history, chief complaint, medications, and allergies. Document appropriately in the Electronic Health record.•Report all pertinent findings to inter-professional team. Prepare charts as necessary for next scheduled clinic, provide physician with all necessary test results, lab results and medical records as requested. Answer all messages from patients by clinic policy, triaging calls, handle all medication refills or request via clinic policy. Communicate all necessary patient information to the inter-professional team in a timely manner.•Answer telephones assisting patients with appointments, doctor/staff messaging, pharmacy refills, and laboratory questions.•Provide full registration of new patients in the system as well as verification and updating existing patient information in practice management system.•Perform simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site.•Provides routine but complex instructions for patient procedures and treatments, according to unit guidelines and as delegated by providers and inter-professional team.•Problem-solves issues related to the retrieval of medical information. Coordinates clinical services provided to patients according to payer guidelines (e.g., routing of lab specimens, ordering durable medical equipment).•Help maintain an acceptable abandonment (no show) rates.•Perform a variety of clinic specific telephone functions including scheduling and message management.• May be required to provide coverage at other clinical sites as needed.• Performs other related duties as assigned within the course and scope of this job.Supervision ReceivedReceives general supervision from the assigned supervisor.Supervision GivenNone.Required EducationHigh school diploma or equivalent and graduate of a Medical Assistant program.Preferred EducationN/ALicenses/CertificationsCurrent Medical Assistant Certification or Registration.Required ExperienceRelated experience in an ambulatory/primary care clinic.Preferred ExperienceN/AEquipmentPersonal computer, usual office equipment, and usual medical office equipment.Working ConditionsNeeds to be able to successfully perform all required duties. Usual office or clinical ambulatory patient care facility conditions. Some evening and /or weekend work may be required. Possible exposure to blood-borne pathogens. Based on the area of assignment, extensive travel within the Rio Grande Valley may be required. May be required to provide coverage at other clinic sites as needed.OtherMust be able to multi-task. Bilingual is preferred.Physical CapabilitiesEmployment CategoryFull-TimeMinimum SalaryCommensurate with ExperiencePosted SalaryCommensurate with ExperiencePosition Available Date10/21/2024Grant Funded PositionNoIf Yes, Provide Grant Expiration DatePosting Detail InformationEEO StatementIt is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.Special Instructions to ApplicantsDear Applicant,Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:Date of BirthGenderEthnicity/RacePlease make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.If you have any questions, please do not hesitate to contact us at (956) 665-2451 and/or InformationUTRGV is a distributed location institution and working location is subject to change based on need.All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.Substitutions to the above requirements must have prior approval from the Chief Human Resources Officer.Quick Link Supplemental QuestionsRequired fields are indicated with an asterisk (*).Are you a current UTRGV employee?YesNoAre you now, or previously, employed by The University of Texas System or any of its institutions?Yes - I currently am employed by the UT System or its institutionsYes - I have previously been employed by the UT System or its institutionsNo - I have never been employed by the UT System or its institutionsPlease select your highest level of completed education.6th grade education10th grade educationHigh School Diploma or GEDAssociates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College HoursBachelors Degree from an accredited universityMasters Degree from an accredited universityPh. D. or other terminal degree from an accredited universityNone of the abovePlease provide the field of study for your education:(Open Ended Question)Please indicate the number of years of work experience you have directly related to the position in which you are applying for:Less than 1 year1 year2 years3 years4 years5 years6 years7 years8 years9 years10 yearsOver 10 yearsDo you meet the minimum requirements for this position?YesNoApplicant DocumentsRequired DocumentsResumeCertifications and LicensesOptional DocumentsCover Letter/Letter of ApplicationTeaching PhilosophyWriting / Publication SampleCurriculum VitaeUnofficial TranscriptsReference Letter 1Reference Letter 2Reference Letter 3Multi MediaTraining CertificatesOther DocumentList of 3 ReferencesEvidence of Teaching EffectivenessUnofficial Transcripts 2Unofficial Transcripts 3Letter of InterestUnofficial Graduate TranscriptsAdditional Document