User Acceptance Testing Manager - REMOTE

Role and Responsibilities

The UAT Testing Manager will oversee and manage the User Acceptance Testing (UAT) process across multiple system implementations and upgrades, ensuring that all solutions meet business and user requirements before deployment. This role involves oversight of User Acceptance Testing (UAT) across the company. Responsibilities include best practices, methodology, technology environment, Test Case library, coordinating testing activities, developing test plans, leading testing efforts, quality of testing data, and collaborating closely with cross-functional teams to ensure system functionality aligns with business needs and user expectations. The UAT Testing Manager will also manage resources, track testing progress, and resolve any issues or defects that arise during the testing process. The UAT Testing Manager is expected to perform these and additional duties and responsibilities professionally and efficiently, contributing to the overall success of Liviniti:

• Manage and lead the UAT process, ensuring comprehensive testing of system functionality before implementation.
• Collaborate with project managers, developers, and business analysts to define UAT testing scope and objectives for each project.
• Develop, document, and maintain UAT test plans, cases, scripts, and other testing documentation.
• Coordinate UAT test environment setup, data preparation, and testing logistics.
• Lead a team of testers, providing guidance and ensuring adherence to testing schedules and quality standards.
• Ensure that test results are thoroughly documented, including defect reporting and resolution tracking.
• Communicate UAT progress, issues, and outcomes to stakeholders and senior management.
• Collaborate with developers and QA teams to prioritize and resolve defects.
• Continuously improve UAT processes and methodologies to enhance testing efficiency and effectiveness.
• Manage UAT timelines, ensuring that testing is completed within project deadlines.
• Conduct post-testing reviews and contribute to lessons learned for future projects.
• Abides by all obligations under HIPAA related to Protected Health Information (PHI).
• If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources.
• Attends, completes, and demonstrates competency in all required HIPAA Training offered by the company.
• Flexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.

What We Have To Offer

• Medical, Dental, Vision insurance
• Disability and Life insurance
• Employee Assistance Program
• Remote work options
• generous Paid-Time off
• Annual Reviews and Development Plans
• Retirement Plan with company match immediately 100% vested

Required Skills and Competencies

• Strong organizational and leadership skills, with the ability to manage multiple projects and testing efforts simultaneously.
• Excellent problem-solving abilities and attention to detail, ensuring thorough testing and accurate issue identification.
• Strong understanding of system development lifecycle (SDLC) and software testing methodologies.
• Experience in developing and executing detailed UAT test plans, cases, and scripts.
• Experience or desire to utilize Cucumber/Selenium/Cypress.
• Ability to collaborate effectively with cross-functional teams, including developers, project managers, and business analysts.
• Strong communication skills, both written and verbal, to effectively report UAT progress and results to stakeholders.
• Familiarity with defect tracking systems and testing tools.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Supervisory Responsibility

There could be direct supervisory responsibilities in this role with Junior Analysts or Specialists reporting to this role. There will be indirect supervisory responsibilities across all departments required to perform testing.

Position Type and Expected Hours of Work

• Full-time/Salaried/Exempt.
• Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:00 AM to 5:00 PM CT. We cover clients from the West to the East Coast, work times must be adjusted to cover meetings in all time zones.
• Ability to partner with Off-shore testing partners.
• Ability to work extended hours, weekends, and holidays pursuant to industry demands.

Travel

This position has minimal travel expectations.

Required Education and Experience

• Bachelor’s degree in information technology, Computer Science, Business, or a related field.
• Minimum of 5 years of experience in software testing, with at least 2 years of UAT testing management experience.
• Experience with UAT for complex system implementations and upgrades.
• Experience working in a PBM or healthcare environment is a plus.
• Proficiency in using UAT testing tools and defect tracking systems.
  
  

Familiarity with Agile and Waterfall methodologies is preferred

Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liviniti, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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