Sr. Manager, Clinical Care

What We Strive For
Strive Health is built for purpose - to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive's model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health's interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.
Why We're Worth the Application

• We Strive for excellence and Strive has been recognized with six Best Place to Work awards, including Forbes America's Best Startup Employers 2023 and 2022, Built In Colorado's Best Places to Work 2022 and 2024, Comparably's Best Places to Work in Denver 2022 and The Tech Tribune's Best Startups in Denver 2022. Additionally, Strive's CEO, Chris Riopelle, has been recognized as one of Denver Business Journal's Most Admired CEOs.
• We derive innovation and ideas from through authentic diversity intentionally building a team that represents the populations we serve in partnership with our Employee Resource Groups:
  • Strive Forward - LGBTQ
  • Underrepresented Minorities
  • Women and Allies
  • Parent and Caregivers
• We care and support our Strivers within and beyond work to feel fully charged and empowered through our generous wellbeing offerings including:
  • Flexible time off
  • Sick time off
  • Companywide wellbeing days
  • Two comprehensive EAPs and a variety of mental health tools
  • Volunteer time off
  • Leave packages including a sabbatical, parental leave and eight weeks paid for living donor
  • Professional development
  • Financial wellness resources
  • Carrot Fertility and Peloton for all Strivers
• We like to have fun by celebrating our successes as a team through team building, company gatherings, experiential incentives, core value awards, a companywide book club and more.
• We value tenacity to help us overcome obstacles with grit and determination to deliver compassionate kidney care

Sr. Manager, Clinical Care
What You'll Do
Sr. Manager, Clinical Care is responsible for leading a team to ensure patient care is delivered at the highest standard. Collaborating with other market people leaders, the Sr. Manager, Clinical Care will establish market priorities and ensure an interdisciplinary approach for all patients. This role is responsible for overseeing the performance of individual clinicians by monitoring the provision of high-quality care and ensuring outstanding patient experiences. This function will oversee Registered Nurse Care Managers (RNCM) and Licensed Clinical Social Workers (LCSW). This role will report to the Director, Regional Clinical Care.
The Day to Day

• Ensures clinical personnel within the region follow all policies and procedures.

• Closely collaborates with Market Operations Directors, Implementation Teams, Clinical Education, Quality, and Regulatory departments to support required training, consistent skills development, and process improvement initiatives for clinicians across the region.

• Ensures employee competency through the development, retention, and performance management of the clinical team. Leads the interviewing, hiring, and evaluation process of clinical personnel within the region.

• Manages the clinical team with direct management of RNCMs and general oversight of the performance of the greater market team.

• Accountable for managing and supporting clinical team daily productivity and removal of associated barriers to ensure achieving expectations.

• Fosters positive culture and collaboration in the market to drive excellent patient experience through an interdisciplinary team approach.

• Collaborates with Nurse Practitioner and Care Coordinator people leaders in the market to set priorities.

• Partners with Regional Medical Director to execute on initiatives to effectively impact total cost of care and to ensure clinical interventions and campaigns are successful (i.e. optimal starts, CHF, diabetes) at managing the patient populations co-morbidities.

• Monitors clinical quality metrics and patient care delivery daily. Analyzes reports to identify operational issues or trends, or progress in meeting performance measures, and creates and deploys action plans to drive success.

• Implements strategies related to total cost of care, medical economic, and quality initiatives.

Minimum Qualifications

• Associate's degree in Nursing, Healthcare Business, or related field.

• Active licensure as a RN, Physican Assistant, Nurse Practitioner, or other clinically related licensure.

• 7+ years combined of related education, experience, or certification.

Preferred Qualifications

• 1+ years experience managing direct reports.

• Experience managing remote teams effectively.

• Understanding of and experience in Value Based Care.

• Experience in chronic kidney and/or end stage renal disease.

• Experience hiring and interviewing

About You

• Strong business acumen and understanding of the company and competitive environment.

• Financial acumen: ability to budget and forecast.

• Results-oriented: uses data to assess and measure performance

• Leads through influence.

• Resourceful: finds answers.

• Able to effectively coach and motivate team members.

• Delivers feedback to manage metrics.

• Understand how/when to escalate issues to people operations.
• Patient-first culture of positivity, teamwork, and collaboration.

Annual Base Salary Range: $109,000.00-$136,000.00
Strive Health offers competitive compensation and benefits, including Health insurance, Dental insurance, Vision insurance, 401k Retirement Plan with Employer Match, Life and Accidental Death & Dismemberment insurance, Disability insurance, Health Savings Account, Flexible Spending Account, paid company holidays, in addition to Vacation Time Off. An annual performance bonus, determined by company and individual performance, is available for many roles as aligned to Strive Health guidelines.
Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to