UKG Manufacturing Delivery Lead

Accenture UKG Manufacturing Delivery Lead - Boston, Massachusetts

We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what's possible as you partner with clients to unlock hidden value and deliver innovative solutions.

You are:

An experienced UKG Manufacturing Delivery Lead with a drive to succeed and a desire to learn, who will develop and grow our UKG business.

The Work...

The UKG Manufacturing Delivery Lead works closely with teammates to ensure the maximum value of our clients’ workforce management investment is achieved. The primary objective for this role is to understand clients’ current state and use expert knowledge and best practices to deliver solutions on time, within budget, and with exceptional quality. The Delivery Lead leads a team of analysts and consultants and provides oversight on workforce management engagements as well as contributing on large, complex workforce management strategic and implementation engagements, managing all team projects to successful completion.

Job Responsibilities:

1. Provides thought leadership to develop new or improved processes, methodologies, systems, tools and/or services to enhance clients’ operating environment based on practical experience, optimal outcomes, and best practices.
2. Resolves, scopes, and designs workforce management solutions based on client requirements, issues, and desired outcomes, managing these projects to successful completion.
3. Facilitates complex implementation sessions for both internal and client teams, defining strategic objectives and tailoring these to meet client-specific needs as necessary.
4. Creates and improves facilitation tools and templates based on client requests and process improvements.
5. Conducts pre-sales analysis; develops scope resource load and quotes.
6. Ensures all team members understand client expectations and scope; provides constructive feedback and training to the team to help them grow professionally.
7. Performs Quality Code Reviews with project teams on all client solutions to ensure quality coding constructs as an essential part of the WFM methodology.
8. Creates effective and compelling strategic communication pieces and workforce management business process roadmaps for all types of audiences.
9. Provides mentorship and knowledge transfer to our consulting base.
10. Conducts interviews for new candidates.
11. Attend to administrative expense tracking and timekeeping duties required for billing.
12. Travel may be required for this role, varying from 0 to 100% depending on business need and client requirements.

Here's what you need...

1. Minimum of 7 years of experience leading large and complex enterprise software implementations, specifically in the Labor Optimization or Human Capital Management space; Manufacturing industry experience a plus.
2. Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent (minimum 6-year work experience).
3. Ability to work on complex, fast-paced projects in a collaborative team setting.
4. Ability to maintain a spirit of learning with a positive attitude of receiving feedback and ongoing training.
5. Exceptional verbal and written communication skills.
6. Outstanding presentation skills; able to tailor communication types and styles to all levels of client audiences from executive sponsor to IT project members.
7. Proven strength in developing personal relationships and becoming a trusted business advisor to clients.
8. Expert ability to analyze complex data or facts, summarize findings, and present results compellingly.
9. Expert in requirements gathering, documentation, and project implementation methodologies.
10. In-depth experience with Labor Optimization or Human Capital Management solutions, such as Kronos, ADP, UKG, Oracle, Workbrain, Workforce Software, SAP, PeopleSoft, Timera, Datamatics, Blue Cube, Aspect, Blue Pumpkin, etc.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York, or Washington. We accept applications on an ongoing basis and there is no fixed deadline to apply. Information on benefits is here .

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