Senior Program Manager - Accounts Receivable - FinOps Global Transportation Business Partnership

Company:  Amazon
Location: Arlington
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

DescriptionThe Finance Operations (FinOps) Business Partnership (BP) team is seeking a Senior Financial Analyst who will be a key member of the Global Transportation BP team. This individual will be responsible for driving the order-to-cash (O2C) performance across multiple Transportation businesses. In this role, you will be responsible for developing and maintaining operational and business metrics and targets, assessing priority areas for the business, driving global operational reviews, as well as owning improvements to achieve targets. As a business partner, you will work daily alongside Accounts Receivable, Service Centers, Sales, Finance, Legal, Accounting, Tech, Customers, and other operational groups at all levels in a global environment. Complex problem solving, program and change management, and analytical skills are required to manage multiple high visibility priorities in a fast-paced environment with ambiguous situations.Key job responsibilitiesDefine key performance indicators – develop operational and business metrics and service level agreements for programs and processes, and track delivery against global objectives.Consolidate inputs, and challenge assumptions, on performance drivers and projections from stakeholdersDevelop and maintain effective partnership between Finance Operations, Service Centers and Transportation businesses.Obtain and summarize critical data sets to trace defect areas to primary root cause drivers, scope future state solutions, influence road map decisions and measure the effectiveness of solutions that are implemented over timeSolve critical customer, process and system escalations effectively to ensure root cause analysis and effective problem resolution.Identify and quantify financial and operational risks and opportunitiesBasic Qualifications5+ years of tax, finance or a related analytical field experience6+ years of applying key financial performance indicators (KPIs) to analyses experience6+ years of building financial and operational reports/data sets that inform business decision-making experience6+ years of creating process improvements with automation and analysis experienceBachelor's degreePreferred Qualifications6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experienceMBA, or CPAKnowledge of SQL/ETLExperience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

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