American Income Life Insurance has a full-time Agency Commission Specialist position for their corporate office in Waco, TX. Great opportunity where you can learn, grow, and thrive.
Summary of Job Duties:
Duties include direct contact with policyholders, agents, and customers by telephone, email, fax, and written correspondence. Responsibilities include gathering and reporting of information, problem-solving, reviewing and evaluating various agency-related reports, and providing quality customer service in a timely manner. In addition, the Agency Commission Specialist must meet monthly deadlines for accounting and commission processing.
DESCRIPTION OF DUTIES:
Perform various duties with a high degree of accuracy. Duties include but are not limited to accounting transactions, commission review, and agent balance analysis. Ability to exercise high-level judgmental decisions in an independent manner. Ability to effectively communicate verbally and in writing in response to inquiries involving agent earnings, agent debit balance, and ledger statement data. Must possess a complete understanding of agency accounting, various agency functions, and how they interrelate within the department and the company. Ability to meet department deadlines and efficiently handle distribution to appropriate parties. Complete understanding of the various agency contracts, commissions, and various country-specific currency.
Required Skills:
- Minimum typing requirement of 40 wpm
- Ability to operate standard office equipment as well as various software packages
- Ability to understand and apply a variety of oral and written instructions, demonstrating initiative
- Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally
- Reliable and predictable attendance of your assigned shift
- Ability to work Full-Time and/or Part-Time based on the specific position for which you're applying
Required Education/Experience:
- Must possess a High School diploma or equivalent thereof
- At least one year experience in a similar role preferred
Preferred Skills and Experience:
- Communications
- Business/Entrepreneur
- Recruitment
- Computers/Technology
- Fundraising/Grant Writing
- Community Organization
- Leadership
- Teamwork
- Project management
- Education
- Interpersonal skills
- Attention to detail
Candidates from all backgrounds are encouraged to apply.
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