Conference Center and Event Sales Manager
JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Title: Marketing and Events Manager
WHAT YOU'LL DO
Events:
- Manage the day-to-day operation of the marketing and planning of events including corporate, social, and non-profit events, and internal meetings.
- Give tours of the Conference Center facilities.
- Conduct client meet and greet prior to the event as well as post-event follow-up as directed.
- Create and issue event contracts.
- Maintain vendor relationships, agreements, and certificates of insurance.
- Manage event invoicing and event accounts receivable checks in a timely manner and report accordingly.
- Assist clients with onsite event coordination including catering, hotel accommodations, decorations, etc.
Marketing:
- Participate in local tourism/promotional groups.
- Extensive networking with local, regional, and national event planners, and public relations/marketing professionals.
- Network with corporations, non-profit associations, neighborhood associations, and national brands to promote the booking of event spaces.
- Maintain knowledge of industry standards and practices along with competitive pricing and venues.
- Conduct extensive tours and open house activities.
- Develop annual marketing and business development plans and goals.
- Develop annual marketing budget (including advertising schedule/budget).
- Identify, develop and execute advertising pieces for printed and digital platforms.
- Provide reports with a detailed analysis of success with networking initiatives and inquiries received.
- Maintain SEO platforms with updated information and respond to inquiries.
- Develop and maintain marketing materials and general event space information.
- Maintain conference center website.
Management:
- Responsible for the supervision of the Coordinator and Concierge, providing daily support and management of job performance.
- Evaluate and participate in the hiring of the Coordinator and Concierge, provide training in JLL Experience Management policies and procedures.
- Manage staff to meet JLL Experience Management and contracted client’s expectations.
- Counsel and coach team members regarding unsatisfactory performance, including recommendation of termination when appropriate.
Administrative:
- Create and distribute a weekly and monthly events calendar.
- Prepare the Events monthly financial report as directed.
- Maintain up-to-date/accurate conference center information.
- Coordinate labor for events including janitorial and security and loading dock schedule.
- Be knowledgeable of the conference center audio-visual equipment and its operation as well as maintain and secure equipment.
- Contract File Administration: Keep up-to-date status of all contracts for events, preferred vendors, non-preferred vendors, etc.
- Manage and maintain the event management software, bookings, and financials.
- Distribute inner office memos as directed.
- Coordinate appropriate labor for all events and as directed.
- Coordinate security as directed.
- Secure insurance certificates (COI) as directed.
- File all correspondence as directed.
- Track client payments and ensure full payment is received prior to all events.
General Event Planning Services:
- Handle all event planning requests in a timely manner from client and contracted clients, see through from beginning to end to ensure that they run smoothly.
- Be proactive to provide follow-up, updates, and status on any and all requests in a timely manner.
- Other concierge-related requests, as needed.
- Other reports, duties, meetings TBD.
Location: On-site – Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
- 401(k) plan with matching company contributions.
- Comprehensive Medical, Dental & Vision Care.
- Paid parental leave at 100% of salary.
- Paid Time Off and Company Holidays.