Plantation Call Center Agent!

RemX is looking for Call Center Reps in Plantation, FL.
Location: Fully onsite
Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)
Hours: Multiple different shifts available between 7am-11pm (Will require at least ONE WEEKEND DAY)
Title: Customer Service Representative
Job Responsibilities:

• Inbound calls only
• Respond to and own consumer inquiries and issues
• Provide education and status on previously submitted pre-authorizations or pre-determination requests
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements:

• 1 year of customer service experience with the same company
• High School diploma
• Goal-driven and detail oriented