Regional Sales Coordinator, Field Sales Enablement (FSE)

Description:

Johnson & Johnson is recruiting for a Regional Sales Coordinator, Field Sales Enablement (FSE), located in Santa Clara, CA or Irvine, CA. Candidate must reside within a 50-mile radius of our Johnson & Johnson office in Irvine, CA or Santa Clara, CA. This position may require up to 10% travel.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

The Regional Sales Coordinator position is a key role in supporting the Ethicon/U.S Surgery Business Unit. This role is responsible for providing support to the field within the assigned area/region(s). Key focus areas supported include, but are not limited to, Administrative, Meeting Planning, Product Management, Tracking and Health Care Compliance.

KEY JOB RESPONSIBILITIES:

• Know and follow Johnson & Johnson MedTech Surgery policies and procedures related to work activities performed in area of responsibility.
• Complete training in area of responsibility. Training is required for changes in existing policies and procedures, for new assignments and for implementation of new policies and procedures. Complete periodic re-training in areas as required.
• Provide diverse administrative and subject matter expert support to Sales Leadership. May support one or more Sales Leaders and their respective areas/regions.
• May be required to assist with Human Resources-related processes including position posting, onboarding, off-boarding and transfers for the field sales organization.
• Creation of customer quotes and process customer purchase orders on request from the field sales organization.
• Assist with product back orders and maintain a tracking method to prioritize urgent orders within Area/Region(s).
• Maintain and track records and documentation for Health Care Compliance to include exhibit requests, educational grants and honorariums; Input data into the internal Health Care Compliance system and initiate payment via eMarketplace.
• Coordinate and plan travel and off-site area/regional meetings; may also require onsite meeting facilitation.
• Process check requisitions and invoice payments for Area/Regional business expenses.
• Maintain information utilizing Microsoft Office and other programs/software.
• Maintain the highest level of confidentiality.
• Make decisions in support of the field sales organization and interact with all levels of the workforce including business partners, customers, affiliates and faculty.
• Responsible to company retention policies, maintain performance documents, customer exchange documentation, regional files, etc.
• Frequently consults with business partners and field sales on function-specific policies and procedures and prepares communications, and presentations.
• Support continuous improvements of current processes and creation of new capabilities to meet future needs of the team and the business.
• Maintenance of appropriate paperwork, data entry, organization of department files including presentations, spreadsheets, documents and reports.
• Assist FSE management when necessary with communications, presentations, custom reports and quota assignments.
• Collect data for analysis, coordinate order placement and communication to field office personnel, track returned products and work with employees to resolve issues.
• Attend company sponsored courses/training as required to maintain skills and professional development.
• Understand and comply with applicable laws, regulations and standards, J&J policies, which impact the job and the organization.
• Other responsibilities may be assigned and not all responsibilities listed may be assigned.
• Ability to work across multiple or different time zones as needed or required.

Qualifications:

• Associate degree required, undergraduate or advanced degree preferred focused on business.
• Minimum of four (4) years of related business experience required.
• Customer Service, Commercial Operations and/or Sales Operations experience preferred.
• Strong organizational skills are required.
• Strong written and verbal communication skills are required.
• Ability to work both as a team member and independently is required.
• The ability to take initiative, be results oriented and manage multiple competing deliverables simultaneously is required.
• Demonstrate strong collaboration and interpersonal skills with various levels of the organization are required.
• Seeks to enhance processes to maximize efficiency and quality is required.
• Strong project management and organizational skills are required.
• Ability to adapt to rapidly changing environment is required.
• Proficiency in the Microsoft Suite of products, including Word, Excel, PowerPoint and Outlook is required.
• Working knowledge of Microsoft SharePoint and OneDrive a plus.
• Concur, eMarketplace, Optimizer and Health Care Compliance systems/software knowledge is preferred.
• Ability to quickly learn and apply new software applications in the development of effective tools is required.

The anticipated base pay range for this position is $55,200 to $88,000. This position is overtime eligible. This job posting is anticipated to close on August 8, 2024. The Company may however extend this time-period, in which case the posting will remain available on to accept additional applications.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.