Akkodis is hiring for an IT Support Engineer to work on-site in Bellevue, WA for our client in the media industry
Employment type: 6 month contract (potential for extension)
Pay: $28-36/hr
Location: Bellevue, WA
SUMMARY:
IT Support Engineer is essentially an IT Business Partner who is the first point of contact for end-users. Your focus is not just to resolve incidents, but to find the underlying problem and develop long term solutions.
- Provide top-notch IT support to our local offices as well as our world-wide remote office workers
- Interface daily with other technical staff, and work on assignments and delivering services to end-users
- Monitor our corporate and development infrastructure and assist in its growth
- Build, set-up, maintain, implement, and troubleshoot technology problems related to laptops, desktops, servers and systems that affect end-user productivity
- Support both Mac and Windows systems in the corporate environment (this environment will be 80% Mac, 20% Windows)
- This includes desktops, laptops, servers and systems.
RESPONSIBILIES:
- Perform basic troubleshooting tasks and operating system support on Microsoft Windows OS, Mac OS X and network services
- Mobile device setup, installation and/or post installation support
- Create IT instructions
REQUIRED SKILLS:
- College Degree in Computer Science, Systems Science, and Computer Engineering or 2+ years of relevant discipline
- Excellent customer service, organizational, prioritization, multitasking and communication
- Good understanding in at least two of the following skill-sets required within IT Operations: Windows, Mac, Unix/Linux, Networking, Scripting/Automation, Application troubleshooting and backup
- Systematic problem solving approach with the ability to adjust quickly to changing priorities and make progress in areas where a high ambiguity and uncertainty exist
- Strong working knowledge of common applications: email (Gmail), GSuite desktop publishing (Microsoft Office), web browsers (Safari, Chrome...Etc.)
- Ability to follow written and verbal instructions, willingness to learn new procedures and tasks
Additional Skills:
- Hardware/software/network training and/or certification in systems (such as CCNA, MCSA, RHCSA, etc.)
- Experience setting-up and deploying Audio/Visual equipment
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
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The Company will consider qualified applicants with arrest and conviction records.