Job Category : Thrift Stores - all positions
Requisition Number : SALES017453
- Posted: September 27, 2024
- Part-Time
- On-site
Locations
Showing 1 location
SJ San Jose Main Store 1
702 Taylor St
San Jose, CA 95126, USA
SAN JOSE CA - PART-TIME RETAIL SALES LEAD
PAY RATE: $18.00
ABOUT THE ARC
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.
ABOUT OUR RETAIL TEAM
Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community through the commitment to “Do The Most Good ” at our Gilroy Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.
EMPLOYEE BENEFITS OFFERED
- Opportunity for career growth
- Paid time off
- Employee Discounts
As our enthusiastic and hardworking SALES LEAD, you will be responsible for (but not limited to):
- Takes an active role and partners with the Store Manager in daily store operations. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards and donations.
- Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager.
- Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability.
- In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center.
- Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations.
- Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.
- Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store.
- In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property.
- Ensure building is secured during non-operating hours with alarm system arming and alert protocol.
- Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations.
- May transfer or be relocated to other stores based on business needs.
- Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.
POSITION OBJECTIVES:
- To provide customers with the best selection, exceptional service and well-organized stores.
- Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
- Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants).
- Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track.
Qualifications to be considered for this position:
- Must have a minimum of one-year previous retail experience and Supervisory experience preferred.
- Must pass background check, which will include Criminal History and Sex Offender Registry.
- Ability to communicate effectively with management, fellow store employees, customers, and donors.
Physical Demands:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
- Ability to lift up to 50lbs.
CORE COMPETENCIES:
- Problem Solving – Identify & resolve problems promptly.
- Oral Communication - Speak professionally, clearly, and persuasively.
- Written Communication - Write clearly and informatively; edit work for spelling and grammar.
- Teamwork – Balance team and individual responsibilities.
Schedule
Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to ensure adequate store coverage.
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