Job Description
The Human Resources Generalist will lead or assist in the execution of HR policies and programs, acting as a backup for recruitment, on-boarding, training, career development, employee relations, compensation, and benefits planning per experience. This role ensures compliance with federal, state, and local regulations, including EEO, FMLA, and FLSA, and supports line managers in implementing HR programs. Respond to employee and candidate inquiries regarding HR policies, procedures, and benefits. Serve as recruiting backup when necessary (e.g., career fairs, PTO). Interface as directed with new hires by sending required paperwork, following up to ensure timely completion, and verifying compliance with organizational policies. Serve as a general point of contact for employees regarding complaints, grievances, conflict resolution, performance counseling, PIPs, investigations, and general employee meetings, escalating issues as necessary. Lead the Partnership for Success Recognition Program. Participate in and help facilitate staff meetings. Assist with benefits plan administration, including yearly open enrollment, and provide information about benefits as needed. Assist with unemployment, disability, and VOE claims processing as needed. Ensure compliance with labor regulations, including OSHA, at federal, state, and local levels. Stay up to date on HR best practices to improve workplace efficiency. Facilitate annual updates to the Employee Manual. Collaborate with team members to establish and maintain written SOPs for department functions (e.g., Talent Acquisition). Assist with data analytics and metrics for the HR department. Compile and maintain paper, digital, and electronic employee records. Facilitate updates to AskHR, our HR FAQ database for employees. Organize, facilitate, and manage company events such as weekly lunches, monthly treat days, periodic Snack About It events, Customer Service Week, company picnics, contests, holiday parties, and employee showers.
Skills Required
3+ years of HR experience. Proficient in HRIS and Payroll systems. Knowledge of HR concepts, principles, and best practices.
Skills Preferred
Proficient in TriNet and Payfactors a plus. BA Degree preferred. PHR or SHRM-CP preferred.