Patient Access Service Representative

TITLE: Patient Access Service Representative
LOCATION: Milwaukee, WI (Onsite)
SCHEDULE: Monday - Friday, 7:30 AM - 4 PM
PAY: $18.00 - $22.00 Hour DOE
This is the pay range that BAHAMA Consulting reasonably expects to pay someone for this position.
SUMMARY: The Patient Access Service Rep (PASR) follows the hospital and the Medical College Performance Excellence Customer Service Standards.
RESPONSIBILITIES:

• Greets and arrives patients.
• Verifies and updates demographic information.
• Collects monies for copays, supplies, and services rendered.
• Balances daily cash collections.
• Obtains patient signatures.
• Assists patients with ancillary appointment scheduling and forms.
• Schedules, cancels, and reschedules patient appointments.
• Answers and directs telephone calls.

SKILLS:

• A minimum of two years of prior experience as a receptionist/assistant or related field is required.
• Effective communication skills, oral and written required.
• Strong proactive organizational skills a must.
• Must have excellent customer service skills.
• Must be proficient in Microsoft Outlook and Word.
• Knowledge of medical terminology and EpicCare is preferred.
• Proficiency in Microsoft Excel is preferred.
• Previous experience in a healthcare setting is preferred

EDUCATION:

• High School diploma or equivalent is required.

Benefits: Medical, Dental, Vision, HSA, Employee Assistance Program (EAP), STD, LTD, Life and 401(K)
BAHAMA Consulting is an equal opportunity employer. If you need accommodation for any part of the application and hiring process or have any questions, please contact HR.
Monday - Friday, 7:30 AM - 4 PM