Quality Control Supervisor

Company:  Intercos
Location: Congers
Closing Date: 09/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

About Us


Imagine the innovation and expertise behind the world’s leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics manufacturer that combines top-tier quality and advanced technology with a global reach and a personalized touch.


With 15 commercial offices and 15 production facilities across 12 countries, Intercos Group brings a local approach to a global stage. We continually set the standard for beauty, crafting exceptional product lines for brands worldwide. As one of the largest suppliers in the cosmetics industry, we are a leading force in the research, development, and production of beauty products, shaping the future of the industry with every season.


Position Summary


The Quality Control Supervisor is responsible for product inspection and in process testing. The primary responsibility is to ensure that Quality Control personnel (QC inspectors) perform the required inspection accurately and as specified by the appropriate quality documentation. This position reports into the Quality Manager and is located in Congers, NY .


Essential Functions


  • Managing and maintaining the retain room for samples and batch records storage and retrieval. Following up on sample/record requests verbally, manually or via email.
  • Ensuring adequate QC inspector coverage for Mon -Sat. Working overtime and adjusting to production demands and schedule as needed.
  • Ensuring all inspections, paperwork and sample collections are performed completely, accurately and timely
  • Coaching, counselling and correcting the QC inspectors as necessary. Providing training, instructions and corrective action.
  • Reporting problems, issuing non-conforming reports and recommendations where needed.
  • Guiding and enforcing all cGMPs for all shift personnel: gowning, eating/drinking, cafe, locker rooms, production, documentation, lot coding, housekeeping and C&S.
  • Assisting with investigations from respective shift.
  • Attending meetings/conference calls with or on behalf of, the QC Inspection manager.
  • Providing daily shift summary report via email to site management.
  • Generating and analyzing metrics obtained from the QC Inspection department for inclusion in QA reports
  • Assisting with site wide GMP training as it pertains to QC Inspection.
  • Timely escalation of QC Inspection issues to QC/QA management
  • Has the authority to make and execute decisions related to the production lines.


Job Qualifications


  • Bachelor’s degree in Applied Sciences or Engineering (Biology, Chemistry, Physics, or a related field)
  • 5 to 8 years of experience in Quality Control (QC) or Quality Assurance (QA) supervision
  • Proven supervisory/management experience
  • Supplier quality experience preferred
  • Proficient in Quality Systems, including Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP) in FDA-regulated industries
  • Strong problem-solving abilities: Identifies and resolves issues promptly, gathers and analyzes information effectively, and develops alternative solutions
  • Excellent interpersonal and communication skills, with the ability to engage effectively with internal and external clients
  • Strong leadership and process improvement skills
  • Adept at deviation management and investigation
  • Team-oriented and self-motivated


Job Benefits


Health Insurance: Comprehensive medical, dental, and vision coverage

Retirement Plans: 401(k) plan, often with company matching

Life Insurance: Coverage for employees in the event of death or disability

Paid Time Off (PTO): Vacation days, sick leave, and personal days

Holidays: Paid company holidays and floating holidays

Professional Development: Training programs and opportunities for career advancement

Performance Bonuses: Annual merit increase and/or bonus based on individual performance

Company Events: Team-building activities, social events, and company outings

Employee Assistance Programs (EAPs): Confidential counseling and support services for personal and professional issues.


EEO


Intercos Group is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We believe that a wide range of perspectives and experiences enhances our innovation and success. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to any of these characteristics. We are dedicated to providing a work environment that is free from discrimination and harassment and promotes equal opportunity for all.

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