Customer Service Rep (Industrial Products)

Responsibilities :

• Serve as a Key Account Manager handling multiple blue-chip Fortune 500 customers in the automotive, lawn and garden, medical, aerospace and telecommunications industries
  
• Act as the engineering liaison to coordinate with other departments to assure all aspects of the customer experience is handled flawlessly, including Quoting, Technical Support, Order Entry and Inventory Planning
  
• Responsible for incoming technical product calls for orders, availability, quotes, pricing and technical inquiries.
  
• Process orders, forms, applications and requests.
  
• Work as a liaison between sales, manufacturing and shipping on a daily basis.
  
• Open and maintain customer accounts by recording account information, keeping records of customer interactions and running reports
  

Requirements :

• BA or BS Degree Preferred but not required
  
• 5yrs experience
  
• Technical competencies for dealing with automotive mechanical parts
  
• Experience with fasteners or similar related products and industries
  
• Ability to work in a fast-paced environment
  
• Must have excellent verbal and written communication skills to work closely with Inside and Outside Sales Team to assure 100% customer satisfaction
  
• Advanced Proficiency needed in Large ERP or MES
  
• Advanced Proficiency with MS Word, PowerPoint, Excel
  

Pay Details: $73,000.00 to $85,000.00 per year
Search managed by: Robert Park
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance