Life Coach

Why work with YWCA Seattle King Snohomish?
YWCA SKS is the region's largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.
We're women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you'll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work - apply today!
What You'll Do
This position provides case management for the YWCA Permanent Supportive Housing program at the East Denny Building. The Resident Life Coach provides structured, goal-oriented casework for single adults and small families in the Permanent Supportive Housing program.
This position has a social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.
Expectations of your role:

• Verify participants and document program eligibility and complete program application materials.
• Maintaining compliance with lease and case notes on a daily and/or weekly basis.
• Networks with other service providers to advocate for clients and establish suitable referral systems.
• Maintains client files and appropriate records to document participant's progress.
• Participates in agency, department and committee meetings to maintain integrated services for clients.
• Participates in department projects developed by the Director of Housing and Regional Directory aimed at providing better service to clients and improving efficiency.
• Attends trainings as directed to increase knowledge and skill
• Provides advocacy and coaching to facilitate positive and productive landlord/tenant relationships.
• Provides clients with trauma informed support, case management and advocacy. Make referrals and linkages to community resources for housing, employment and other basic needs.

Must have's to be successful:

• Bachelor's Degree in social services related field with at least three years of case management experience working with low-income, homeless and chronically homeless households. Prefer chemical dependency and/or mental health background.

OR

• AA Degree in social services related field with at least five years of case management experience working with low-income homeless and chronically homeless.
• Any combination of skills and experience demonstrates the ability to perform this job effectively.

And

• Understanding of issues around homelessness, poverty and trauma, especially as they affect specific populations, including but not limited to veterans, families, the elderly & disabled, people who live with chronic mental illness, youth, LGBTQI people, immigrants & refugees, and people of color
• Knowledge of and experience as a service provider with any of the following: crisis intervention, victims of domestic violence, child abuse, substance abuse, mental health, welfare rights, case management, sexual assault, employment services, child development, and positive parenting skills
• Core competencies expected: attention to detail, oral and written communication organizing/time management, initiative, collaboration, ethics and integrity.
• Experience working with communities of color and people from different cultures than your own.
• Demonstrated commitment to anti-racist principles and the intersection of racism and poverty.

Hours, Rate, and Benefits

• Hourly Rate: $25.50-30.00, DOE
• Hours: 40 hours per week
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans
• At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
• After two years of employment, employees are eligible to participate in the YWCA Retirement Fund

Physical Requirements

• Ability to lift to 30 pounds.
• Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community
• Frequently stands, walks, sits and climbs in performing duties in the workspace and in the community.
• Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies.
• All positions at YWCA of Seattle King Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients.

#LI-Onsite
YWCA encourages applicants with a variety of experiences to apply!
At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.
Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.
Mental Health Considerations
All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.
Equal Opportunity Employment
YWCA Seattle King Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.
For more information
Contact us at with any questions or if you need accommodation for your application.