Case Planner

Salary: $18.04 - $32.48 Hourly

The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.

The Chinatown YMCA is seeking a Case Planner who will be responsible for providing direct counseling for multi-problem minority families.

Key Responsibilities:

1. Provide direct preventive services including individual, group, and family counseling to assigned caseload of a minimum of 12+ families.
2. Evaluate psychosocial needs through regular home visits and other appointments based on the child/ren's needs in a school setting.
3. Conduct intake assessment of cases assigned by supervisor in order to obtain, analyze, and evaluate information related to client’s psychosocial problems and functioning.
4. Provide crisis intervention as necessary when client/family is in an emergency at the school.
5. Secure concrete support services to each child.
6. Maintain accurate and up-to-date uniform case record, progress notes, and other records for all clients in accordance with delivering high-quality youth and family counseling programs under the guidelines of the SBES/ACS (Administration for Children Services) and/or specific funding source.
7. Create positive relationships with ACS staff, OCFS staff, school guidance counselors, teachers, and fellow social work agencies.
8. Provide positive and engaging casework practice that meets the ACS, NYS, and OCFS standards resulting in positive program outcomes, and positive audits/reviews while complying with the guidelines of the program and YMCA.
9. Collaborate with referral sources to understand each family's unique strengths, needs, and priorities, ensuring a good program fit; secure informed consent from families for information sharing to facilitate service delivery.
10. Conduct comprehensive assessments to identify families' strengths, needs, and service requirements; partner with families to develop individualized support plans based on assessment findings.
11. Connect families with a full range of services, including those offered by the program, schools, and community organizations (mental health services, essential needs support, child development programs, pre-and postnatal services, support groups, and resource networks).
12. Advocate for families as they navigate complex systems and access government and private-sector services; facilitate open communication and collaboration among service providers involved with the families; provide ongoing support to families transitioning out of the program.
13. Advocate for families' involvement in their children's education; assist families with meeting basic needs (income, food, housing, transportation, and other concrete needs); guide families in accessing essential community services and public benefits.
14. Handle a caseload of 12+ and maintain documentation updates, progress notes, and 30, 90, and 6-month Assessments; meet for supervision every week to assess families and community needs.

Desired Skills & Experience:

1. Bachelor's degree in Counseling, Psychology, or Sociology.
2. One (1) to two (2) years of related experience.
3. Knowledge of community resources for youth and families, NYS and NYC child welfare system.
4. Bilingual: Spanish/English or Chinese/English.

Benefits:

The YMCA of Greater New York offers a variety of benefits to its staff members including retirement benefits, medical, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual’s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work.

How to Apply:

If you would like to be a member of our dynamic team, please complete our online application and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization.

If you are a current YMCA employee, please submit your application through the Internal Career Site in Cornerstone.