Human Resources Director

Position Summary

Responsible for short and long term planning and management of the Human Resources function. Major areas of responsibility/management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with General Manager in implementing, achieving and maintaining the hotel’s and LHM’s goals and objectives. Participate in total hotel management as a member of the hotel Executive Committee.

Example of Duties

Essential Functions

1. Establish and implement annual objectives for the Human Resources Department, including a departmental mission statement. Establish, maintain and ensure adherence to all personnel-related policies and procedures. Respond in a courteous, professional and rapid manner to resolve all guest and staff difficulties. Apply principles of logical thinking to a wide range of intellectual and practical problems in order to perform and direct many varied and complex tasks. Interact with employees and guests beyond giving and receiving instructions, emphasizing relationships with supervisor, subordinates, co-workers and guests in completing assignments. Resolve staff and guest complaints.
2. Develop, direct and oversee overall hotel recruitment and hiring activities strategies for all exempt and non-exempt positions. Support and uphold hotel philosophy concerning hiring, employee relations, supervision and disciplinary action. Directly facilitate, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction. Assist in recruitment and interviewing of candidates for all executive positions; conduct wage/salary/benefit surveys of the local market and recommend enhancements of the hotel’s compensation plan.
3. Provide hotel-wide communication vehicles and interact in a courteous and professional manner with all guests, staff and community members. Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards of hotel.
4. Develop, maintain and coordinate hotel training programs that provide for specific skills training and management/supervisory development, including anti-harassment and anti-discrimination training. Direct and coordinate human resources activities to hire, train, develop, empower, coach, and counsel. Direct administration of performance appraisals in all departments. Maintain hotel’s human resources information system to provide accurate employee records that comply with all applicable federal, state and local laws. Monitor hotel’s compliance with all applicable federal, state and local laws.
5. Oversee and investigate all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers’ compensation and comparable state and local laws, and general human and civil rights.
6. Participate in the budget process as it relates to staffing, productivity, benefit costs, and employee/labor relations costs. Provide guidelines, direction and support in the administration of the disciplinary process. Prepare and maintain operating budget. Monitor staff turnover and recommend changes and improvements.

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Coach and counsel human resources employees.
• Advise General Manager and Executive Committee of potential human resources opportunities.
• Initiate and maintain relationships with community leaders.

Knowledge, Skills, and Abilities

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Most tasks are performed independently or in a team environment with the employee acting as a team leader. There is minimal direct supervision.
• Ability to access, input, analyze and retrieve information from computers.
• Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, workers’ compensation, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, ERISA, and NLRA.
• Thorough knowledge of wage and salary, employment and benefits administration and payroll.
• Ability to focus and maintain attention to performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.
• Ability to express or exchange ideas by means of the spoken word. Must be able to verbally convey detailed instructions to employees or guests.
• Ability to create, implement and monitor hotel and staff goals, strategies and policies.
• Ability to be resourceful, creative and maintain flexibility.
• Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends.
• Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times.

Qualifications

Experience

Three to five years of extensive human resources experience (one to two years of management).

Education

Bachelor's Degree required.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Ability to Relocate:

• St. Louis, MO 63102: Relocate before starting work (Required)

Work Location: In person