TRU Downtown Indianapolis, IN is an EEO employer - M/F/Vets/Disabled
Come join the energetic, young-at-hearthotel TRU By Hilton 1 mile from downtown Indianapolis! We are hiring fora Front Desk Agent to join our TEAM, that promotes a strong work ethic andvalues. Offers a great working environment and was voted BestHospitality Company to Work for by Randy Starr and 5 Starr Engagement onassociate opinion surveys in 2023.
We offer a referral bonus program for alllevels.
Must be available: 7:00 AM to 3:00PM and 3:00PM to 11:00PM
Benefits:
• MEC Plus AdvantagePlan/Dental/Vision/Supplemental Coverage with Reliance Standard
• Paid Holiday for Full Time/Part Time -Upon hire
• Paid Time Off for Full Time/Part Time - 6Months of Service
• Nationwide Employee StayDiscounts for Hotel Brand
Qualifications:
• Ability to effectively deal with internal and external customers, someof whom will require high levels of patience, tact, and diplomacy to defuseanger, collect accurate information and resolve.
• Ability to understand and followdirections
• Excellent customer service skills
• Hotel experience is preferred, not required.
Responsibilities:
• Responsible for greeting customers immediately with a friendly andsincere welcome.
• Will use a positive and clear speaking voice, listen to, and understandrequests, respond with appropriate action, and provide accurate informationsuch as outlet hours and local attractions.
• Completing required shift paperwork, reports as assigned by GeneralManager, and end of shift cash closing procedures
• Creating guest reservation, completing guest registration, applyingcharges and payment to guest folios.
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