Job Title: Senior Consultant, Professional Services
Location: US - remote
THE OPPORTUNITY:
At Salesloft, our Senior Consultant, Professional Services will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Professional Services team whose primary goal is to successfully on-board each customer, establishing a solid foundation for their future success.
On a day-to-day basis, you will be responsible for establishing a solid foundation that drives customers’ future successes. You will play a critical role in the success of the Professional Services team, providing process recommendations, Salesloft and Salesforce configurations, technical expertise, sales strategy, product adoption, proactive communication, and mentoring of more junior consultants—all with one goal in mind: ensuring the long-term success of our customers by achieving their strategic objectives.
WHAT WE’RE LOOKING FOR:
We are seeking a motivated, results-oriented, forward-looking team player who can help us grow and mature our professional services organization while providing high-touch consultancy services to our clients, focused on driving product adoption, performance, and governance.
THE SKILL SET:
- Previous experience in a SaaS or similar technology company
- 3-7 years of experience in project management, implementation or consulting preferred. Additional experience in sales, customer success, or a revenue operations or sales operations role is optional.
- 2+ years of experience supporting Mid-Market to Enterprise-level customers
- Experience implementing or administering Salesforce, Dynamics, or similar CRM capability
- Salesforce Administrator Certification and/or Salesloft experience preferred
- Demonstrated ability to manage scope, tactfully handle escalations, overcome customer objections, and assist others with those same skills
- Exceptional levels of customer empathy and emotional intelligence
- Superb listening skills and the proven ability to uncover customers’ true objectives
- Excellent verbal and written communication skills
- Disciplined, flexible, and autonomous work habits
WHY YOU’LL LOVE SALESLOFT:
At Salesloft, we're not just a company, we're a community built on shared values. We put our customers first, prioritize our team over ourselves, focus on results, and pursue excellence in everything we do. Come join us!
Salesloft embraces diversity and invites applications from people of all walks of life. We are proud to be an Equal Opportunity Employer.
Base Pay Range: $83,000 — $125,000 USD
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