Sales Enablement Specialist

About TruckSmarter

Logistics is one of the single largest industries in the world. Globally, logistics is an $8-$12 trillion dollar industry and in the US alone, ~$2 trillion, representing ~10% of GDP. A single percent of improvement drives profound change to every corner of the world -- from the cost of our goods, to the livelihoods of local communities, to even the impact on our environment. To reshape the industry, at TruckSmarter, our focus is first on truck drivers. Trucks move 71% of freight in America (~$800bn annually) & the trucking industry represents nearly 6% of the full-time jobs in the country. If you look around you, every item has sat on a truck at one point on its journey to you. However, despite the industry being one of the greatest levers of innovation throughout history, it is still deeply fragmented & structurally misaligned. Our mission is to fix that -- and we need your help.

The Role

The Sales Enablement Specialist will be responsible for building, implementing and managing sales tools and processes to enhance sales productivity and support the Sales teams in growing the factoring business. This role requires excellent communication, organization and analytics skills, and the ability to work well in a team environment. As a Sales Enablement Specialist, you will work closely across our sales, operations and product teams to optimize our tooling and processes to build the foundation for growth.

This role is a great opportunity to expand and apply your sales and/or operations experience into a highly cross-functional role, leveraging data-driven insights and strong business instincts to drive growth. The ideal candidate is data-driven, eager to learn and comfortable working in ambiguity across a broad range of projects. We’re a lean team and, as such, this role will have a significant impact on company performance.

Responsibilities

1. Manage, track, and report on all sales activities and results using Salesforce.
2. Build and maintain processes and provide respective sales support to enable the Sales team to hit quota and optimize efficiency.
3. Collaborate with the Sales Development Representatives and Growth/Operations teams to refine outreach strategies and identify opportunities to improve conversion and drive growth.
4. Own CRM (Salesforce) data cleanliness and process management across sales team, including lead allocation, reporting and quota tracking.
5. Identify and carry out ad-hoc sales operations tasks, including customer outreach as needed.
6. Optimize sales tooling, raise issues and deliver sales process and tool training to our sales teams.
7. Stay up-to-date on logistics industry trends, regulations, and best practices related to factoring and alternative financing solutions.

1. Bachelor's degree in business or a related field.
2. 2+ years of experience in sales, sales operations, business development or consulting, preferably in the logistics or financial services industry.
3. Solid working knowledge of Salesforce, including report building and bulk data uploads.
4. Ability to complete ad-hoc requests such as bulk data uploads and other activities to support sales teams and key projects.
5. Ability to multitask, prioritize, manage ambiguity and handle time efficiently.
6. Ability to work well in a high-energy, high-paced team environment.
7. Experience working with sales teams, sales training experience a plus.
8. Proficiency with relevant software systems and tools, including Microsoft Excel, customer relationship management software (Salesforce) or customer success ticketing (Zendesk).
9. Excellent written and verbal communication skills.

1. Practical experience with visualizations, report and dashboard building.
2. Experience working with Outreach.io.
3. Experience working with SFDC Process Builder and Triggers.
4. High-growth or early-stage startup experience.
5. Experience performing complex functions/calculations in Excel/Google Sheets; SQL knowledge a huge bonus.