Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Job Title
Sr. Manager UX Research
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
Personalized healthcare is the future. Working on Lingo, you will help build a next-generation technology that enables individuals to make decisions about how to improve energy, lose weight or enhance athletic performance. The Lingo team embodies a start-up culture and mindset with the backing of Abbott, a company with a rich history of healthcare innovation. Join us and grow your career as you help Abbott shape the future of healthcare.
Our location in Alameda, CA currently has an opportunity for a Senior Manager of User Experience Research . The primary function of this position is to lead the collection, analysis, and presentation of Design and Product user research relevant to Lingo’s current and future global product portfolio and strategies. An additional primary function of the position is to be a strong advocate for an analytically rigorous approach to strategic and tactical decision making for the division. As Lingo brings new and life-changing technologies to market, you will lead the team that brings insights about our members to life, inspiring true customer centricity across our team.
What You’ll Do
- Lead and guide the development and execution of qualitative and quantitative Primary Market Research among relevant stakeholders.
- Ensure the most sophisticated and appropriate methodologies are used to ensure that the business has the most comprehensive understanding of global customer needs and market trends.
- Ensure the most appropriate and cost-effective methodologies are utilized across all Business Unit market research projects.
- Establish a productive work environment by creating trust and respect within the team and stakeholders.
- Build related business case(s) to quantify impact of new opportunities within the business.
- Ensure compliance with Corporate and Division Purchasing, Office of Ethics and Compliance (OEC) and other applicable policies and procedures.
Required Qualifications
- Bachelor’s degree.
- 7+ years working in matrix environment with a track record of career growth.
- 5+ years in market research, advanced analytics, or marketing in a related healthcare industry.
- Strong understanding of user-centered design principles and design thinking practices.
- Demonstrated ability to influence product and design team decisions through a variety of innovative research approaches.
- Commitment to understand and advocate for end-users through insight, collaboration, and effective communication.
- Comfort with ambiguity and ability to navigate dynamic project scopes.
- Business fluency in English.
Preferred Qualifications
- Significant, relevant experience in creative strategy and execution for digital products.
- 5+ years of experience leading experienced UX researchers working on customer-facing digital products.
- Human Factors experience.
- Experience working with interdependent cross-functional teams.
- Someone who approaches challenges with possibilities thinking and a learning mindset.
* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
The base pay for this position is $125,700.00 – $251,500.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Market Development and Research
DIVISION:
LNGO Lingo
LOCATION:
United States > Alameda : 2901 Harbor Bay Parkway
WORK SHIFT:
Standard
TRAVEL:
No
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
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