National Account Manager

Company:  Alside
Location: Charlotte
Closing Date: 03/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
JOB TITLE: National Account Manager
SUMMARY:
The Alside National Accounts Manager is responsible for accelerating growth and strengthening/deepening key relationships for portfolio of Repair & Remodel or New Construction National Accounts at both corporate and region levels for the entire portfolio of Alside products. The ideal candidate will have a proven track record of success in account management/execution and exceptional leadership abilities.
KEY ACCOUNTABILITIES:
Lead Customer Growth
  • Deliver profit and volume annual targets for the assigned portfolio of national accounts
  • Develop a multi-year vision and strategy that enables volume, profit and market share growth grounded in customer joint business planning aligned with Alside business goals.
  • Implement strategic account selling with national customers to drive partnered value (joint business planning, top-to-top meetings, quarterly business reviews, etc.)
  • Deliver insights to customers about the category and actionable solutions to grow their business
  • Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities and potential challenges and integrate into the joint business plan
Lead the Customer Relationship
  • Lead, cultivate and maintain strong relationships at all levels for customer key stakeholders understanding their business needs and ensuring a high level of client satisfaction
  • Responsible for developing & executing a corporate & regional customer wiring plan for key sales and cross functional customer stakeholders to develop a high level of customer intimacy
  • Set the growth agenda with key internal Alside stakeholders at the corporate, group and market levels
Executional Excellence
  • Lead negotiations for contracts, pricing, and terms with national accounts, ensuring mutually beneficial agreements while monitor and manage contract compliance, working closely with legal and finance teams.
  • Execute deliverables from customer meetings (implement tactics to grow the account, follow-through on commitments)
  • Craft quarterly execution priorities and tactics aligned to the customer growth strategy and joint business plan deliverables
  • Establish a scorecarding process to track key performance indicators (KPIs) to measure the success of national account key priorities and quarterly tactics
  • Plan and track opportunities in Salesforce.com
Lead Others
  • Provide visionary leadership to the Alside team, fostering a culture of collaboration, innovation, and customer-centricity
  • Set & lead the customer agenda for the Region Key Account managers including quarterly priorities, funnel management and execution of the customer wiring plan
KEY RELATIONSHIPS:
  • Customer/Builder -- key decision makers
  • Alside Company and Field Leadership
  • Vendor/Partner -- connecting and establishing partnerships to drive value.
EDUCATION AND EXPERIENCE:
  • Bachelor's degree, MBA is a plus
  • 7 years sales leadership and/or account management experience
  • Preferred: 3 years sales experience in the building materials products industry
KEY COMPENTENCIES:
  • Dynamic leader with a proven track record of success in driving team performance
  • Builds strategic partnerships with customers and drives customer satisfaction
  • Influences others to gain commitment and agreement
  • Ability to analyze data, draw insights, and make strategic recommendations.
  • Translate strategies into plans that can be effectively executed
  • Balance competing priorities without losing momentum behind execution
  • Drive and embrace change
  • Ability to manage multiple tasks, organize and coordinate across multiple teams
  • Excellent verbal and written communication skills
  • MS Office proficiency (Excel, PowerPoint, Word)
TRAVEL
  • The candidate must have the ability to travel up to 50% of the time.
Benefits:
  • Employees (and their eligible family members) are eligible for medical, dental, vision, life, and disability insurance. Employees are also eligible to participate in our company's 401(k) plan that provides matching contributions. Please note, benefits may vary for those working at a Union facility.
  • Employees will receive a minimum of eight hours of vacation time every month and 10 paid holidays throughout the calendar year.
    • The New Years Eve Holiday may be observed in current or subsequent year depending on the day it falls.
    • Individual departments or functions that need to deviate from the above schedule due to operating requirements will do so on an as needed basis.
    • Employees who are subject to a Collective Bargaining Agreement will follow the holiday schedule provided in the CBA.
  • Other Compensation may include, but is not limited to, bonuses, commissions, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Position dependent.
  • The stated benefits are for full-time positions working 30+ hours a week. Part-time positions may be eligible for limited benefits.
  • A collaborative environment with idea-sharing, learning, and curiosity.
  • Training and mentoring.
  • Opportunities for growth within the company.

A brand of Associated Materials, Alside is a leader in exterior building products for residential and commercial remodeling and new construction markets. Established in 1947, Alside distributes a variety of windows, siding, metals, and other building products throughout its more than 100 company-operated supply centers across the United States, serving as a true partner to contractors, remodelers, builders and architects for building products and services.
ALSIDE BUILDING PRODUCTS . . . THE CHOICE OF INDUSTRY PROFESSIONALS
Associated Materials, LLC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees and applicants, as required by law.
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