Position Qualifications ? Two (2) year college degree preferred. ? High school diploma accepted with relevant experience. ? One (1) year verifiable work experience, preferably in a related capacity. ? Proficient in Microsoft computer products including Word, Excel and Outlook. ? Demonstrated record of strong interpersonal skills. ? Competence in basic PC skills required to perform job functions. ? Ability to read, write and effectively communicate in English. Essential Job Functions/Responsibilities ? Able to work in a fast-paced work environment. ? Focus on consumer needs: Anticipate, understand, and respond appropriately to the needs of consumers to meet or exceed their expectations within the organizational parameters. ? Ability to handle confidential information in compliance with HIPAA. ? Ability to handle sensitive information in a calm and professional manner. ? Ability to lead change and innovation. ? Ability to manage multiple tasks daily and manage time efficiently. ? Public relations ability, interpersonal skills and professional telephone manner. ? Review and process all pending approvals in the EVV system. ? Review completion of care plan for accuracy and alignment with care plan. ? Address EVV setup issues with office staff. ? Review over authorizations and discrepancies with schedules to prevent overpayments. ? Escalate over authorizations and discrepancies with schedule to appropriate representatives. ? Run visit compliance report as final check of tasks and visits completed DCW: At 365 Health Services, we take pride in treating our employees the right way -- like Family. $500 sign on bonus, weekly pay, sick time, benefits, over-communication, accountability, positive energy, and even employee appreciation parties are just some of the benefits of working with 365. Our Client Service Managers are available 24/7/365 to answer any of your needs or concerns via our on-call service. We provide a high-level training to ensure our employees provide the best care possible. Feel free to check us out on Google and see what our clients and employees have to say about us! ? Performs or assists patient with personal care activities as prescribed in the plan of care, including but not limited to hygiene, mobility and elimination. If unable to perform a certain task, reports to the RN or Director of Clinical Services immediately. ? Provides and maintains safe environment for patient. Uses equipment safely and properly (footstools, side rails, Oxygen, etc.). ? Practices Universal Infection Control Precautions in all contacts with patients. ? Performs or assists patient/family with home maintenance activities as prescribed in the care plan, including but not limited to light housekeeping and meal preparation. ? Monitors adequate fluid and nutrition intake, temperature, pulse, respiration, skin and basic elements of body functioning and changes in body functioning and record/report appropriately. ? Practices safe transfer, ambulation, normal range of motion and positioning techniques. ? Identifies need for intervention by other members of the home health team on an ongoing basis and reports to the RN or Director of Clinical Services. ? Respects the autonomy and right to confidentiality of all patients and families. ? Document scare provided and response of consumer/family. Submits documentation in a timely manner. ? Performs within the limits of preparation and experience. ? Ensures compliance with local, state and federal laws, Medicare regulations and established agency policies and procedures. ? Manages a caseload and delivers care in a cost-effective manner. ? Consistently meets or exceeds 365 Health Services' established service standards. ? Conducts all business activities in a professional and ethical manner. ? Uses supplies and equipment effectively and efficiently. ? Completes a minimum of 12 hours of in services per year. ? Maintains regular attendance. ? Adheres to 365 Health Services' Code of Conduct. ? Interacts wi h all staff in a positive fashion supporting 365 Health Services' mission and vision. ? Conducts all business activities in a professional and ethical manner.