U.S. Citizenship or Green card is required
Hourly Rate: 85/hr 1099 ONLY. Please do not apply if you cannot work on 1099.
Contract: 6 months with the possibility of conversion to an FTE.
Location: Hybrid (3 days onsite in Naperville, IL)
We are seeking a highly experienced Senior Salesforce Certified Platform Developer II with over 15 years of development expertise, specifically in the call center application domain within the home services industry . The ideal candidate will bring a strong background in Salesforce development and a proven track record of delivering high-quality solutions in a fast-paced Agile environment .
Key Responsibilities:
- Lead the development and implementation of customized Salesforce solutions, with a focus on call center applications for the home services industry.
- SFMC Expertise and Certification is a MUST have.
- Collaborate with cross-functional teams in a co-located team setting , ensuring smooth communication and synergy in an Agile environment.
- Utilize Salesforce Platform Developer II certification skills to drive project success, optimizing call center operations and improving customer experience.
- Work on-site 3 days a week in Naperville, IL, while supporting the hybrid team dynamic to ensure cohesive collaboration.
- Develop and maintain a seamless integration between Salesforce and third-party systems, with a preference for experience integrating with Amazon Connect .
- Provide leadership in designing, developing, testing, and deploying Salesforce applications and components.
- Troubleshoot and resolve complex technical issues in a timely and efficient manner.
- Maintain strong communication with stakeholders and team members, ensuring transparency and alignment on project goals and timelines.
- Stay up-to-date with Salesforce releases, enhancements, and best practices to maintain high performance and scalability of solutions.
Required Qualifications:
- Salesforce Certified Platform Developer II with at least 15+ years of extensive development experience .
- SFMC Certification
- Proven experience in developing call center applications, ideally within the home services industry .
- Ability to deliver high-quality solutions in a fast-paced Agile environment , ensuring quick adaptation and turnaround with minimal or no documentation.
- Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.
- Strong work ethic and commitment to delivering results on time.
- Extensive experience working and integrating with Salesforce Sales Cloud and Salesforce Marketing Cloud is required .
- Experience working in a hybrid model (3 days onsite, 2 remote) with a local presence in or near Naperville, IL .
- Experience with Amazon Connect integration is highly preferred.
- Strong understanding of Salesforce architecture, design, and development best practices.
Preferred Skills:
- Familiarity with Amazon Connect for call center solutions and its integration with Salesforce.
- Experience working with Agile methodologies and tools like Jira, Confluence, etc.
- Knowledge of Lightning Web Components (LWC), Visualforce, Apex, and SOQL.
- Ability to mentor and guide junior developers when necessary.
If you are an innovative problem solver, passionate about Salesforce development, and ready to make an impact in a fast-moving, collaborative environment , we encourage you to apply!