Outside Sales Rep

The Outside Sales Representative for Atlantic Plywood is responsible for strengthening customer relationships, while driving volume and profit growth using a balanced approach of new business development and existing account management.

RESPONSIBILITIES:

General

• Assist in building their individual sales and profit plan
• Become expert on market and products
• Understand and be able to explain our policies and procedures
• Provide product pricing and account level recommendations
• Participate in required vendor training and develop appropriate product knowledge in all products sold
• Effective call schedule planning and documentation in CRM
• Develop specific account-based strategies to protect, grow and drive business

New Business Development:

• Responsible for aggressively developing a pipeline in CRM for new business
• Create pull through for our direct accounts by working to educate and influence their customers
• Introduce new products and complementary products to existing and new customers
• Develop and carry out strategies to increase market share of our products with new and existing customers
• Execute and implement company promotions and programs
• Prospect and develop new business targets/opportunities

Account Management:

• Responsible for maintaining and protecting existing account business
• Train customer sales teams on product knowledge and selling techniques, as needed
• Provide merchandising support
• Address and resolve customer complaints and/or claims
• Set up and attend trade shows, as needed
• Continue building relationships through excellent customer follow up and product resolution

QUALIFICATIONS:

Knowledge, Skills and Abilities:

• Strong customer service skills both in person and virtually
• Self-motivated and functions well independently as well as within a team
• Ability to present to groups both large and small
• Microsoft Office including hosting presentation
• Have strong closing skills with customers and follow up on commitments
• Ability to travel throughout the assigned territory as required
• Strong analytical skills, including the ability to identify and analyze key market, customer, and competitive trends.

Education:

• Bachelor’s degree preferred or industry experience equivalent

Experience:

• 3+ years’ experience in customer facing sales within building products industry
• Have direct exposure in resolving customer concerns
• Experience in customer facing selling
• Understanding of building installation process

WORK ENVIRONMENT:

• In-market 85% of the time (customer facing)
• Occasional overnight travel required.
• Must react to short lead customer requests, possible evenings, or weekends for customer events