Under general supervision, is responsible for analyzing order information into the SAP system by following menu entry policies. Responsibilities include reviewing orders that have been identified as having potential inventory issues, querying the SAP system, analyzing inventory records, and identifying issues that may be preventing an order from processing and shipping.
Using the SAP system, develop queries by SKU and analyze inventory data to determine what orders have delays in the system.
Evaluate current inventory loaded in SAP to determine if system errors or actual inventory levels are causing discrepancies.
Evaluate paperwork against the SAP inquiry (document flow) screen.
Perform initial inventory lookups in the SAP system.
Identify resolutions to inventory issues that may allow the remaining balance of in-process orders to be completed and shipped.
Communicate issues identified with Frames Inventory and Order Fulfillment Departments to rectify any identified issues causing a delay in processing.
Escalate any identified inventory issues to the appropriate management within the Distribution Center to resolve issues as quickly and effectively as possible to help ensure an on-time shipment.
Perform all other duties as assigned.
Job Specifications
Typically has the following skills or abilities:
- Two to four years of related experience.
- Solid working knowledge of MS Office, Word, Excel, and Lotus Notes.
- Working knowledge of SAP WM; Ability to read and analyze SAP data, inquiry screens, and related paperwork.
- Strong analytical skills required.
- Strong verbal, written, and interpersonal communication skills.
- Strong organization skills, detail-oriented, and ability to multitask.
Preferred Skills
Experience with waving orders, problem-solving, and problem resolution.
Salary Ranges: $17.00 - $27.50
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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