Job Description - Patient Navigator (2400023B)
Description
The Patient Navigator will foster positive and professional interpersonal relationships with patients/families, physicians, hospital staff, community agency representatives, and visitors. Promote access to care and appropriate utilization of hospital and community services. Provide screening interviews for identified patients and based on findings, facilitate interventions. Identify resources in the hospital and in the community to facilitate patient and family coping and assist families to utilize those services. The Patient Navigator will function as a resource and advocate for African American pregnant and postpartum women with young infants up to 12 months in the Washington, DC area, as part of the research project funded by PCORI (Patient Centered Outcomes Research Institute).
Qualifications
Minimum Education
Bachelor's Degree (Required)
Minimum Work Experience
2 years Social services or medical setting offering direct assistance to clients, patients, and their families. (Required)
Required Skills/Knowledge
Excellent communication skills.
Ability to work with African American patient populations.
Sensitivity to individuals from varied backgrounds and cultures.
Ability to provide culturally appropriate, evidenced-based care and communication.
Ability to work in a multi-disciplinary team within a research concept.
Knowledge of resources available to meet the diverse needs of families in Washington, DC.
Functional Accountabilities
- Organizational Commitment
Partner in the mission and uphold the core principles of the organization.
Committed to diversity and recognizes the value of cultural ethnic differences.
Demonstrate personal and professional integrity.
Maintain confidentiality at all times.
- Teamwork/Communication
Demonstrate collaborative and respectful behavior.
Partner with all team members to achieve research goals.
Receptive to others' ideas and opinions.
- Performance Improvement/Problem-solving
Contribute to a positive work environment.
Demonstrate flexibility and willingness to change.
Identify opportunities to improve clinical and administrative processes.
Make appropriate decisions, using sound judgment.
- Cost Management/Financial Responsibility
Use resources efficiently.
- Safety
Demonstrate accurate, clear, and timely verbal and written communication.
Actively promote safety for participants and families.
Attend carefully to important details - practicing Stop, Think, Act and Review to self-check behavior and performance.
Primary Location : District of Columbia-Washington
Work Locations : CN Hospital (Main Campus), 111 Michigan Avenue NW, Washington 20010
Job : Administrative Support / Customer Service
Organization : COE Hospital-Based Specialties
Position Status : R (Regular) - FT - Full-Time
Shift : Day
Work Schedule : M-F, 8:30 AM - 5:00 PM
Job Posting : Sep 9, 2024, 8:16:46 PM
Full-Time Salary Range : 42702.4 - 71156.8
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