Salesforce & Operation Project Manager

Company:  Lusha
Location: Boston
Closing Date: 18/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Lusha is growing and we are looking for a Salesforce & Operation Project Manager to join our business operation team.

If you understand business processes, are passionate about managing end-to-end projects, are a team player with great communication skills, have a can-do attitude, and are excited about building scalable solutions and automation, have deep knowledge and vast experience in Salesforce, and possess strong analytical skills, then continue reading because this may very well be what you are looking for!

What will you be doing?

As the Salesforce & Operation Project Manager, you’ll create scalable processes that ensure best practices in lead generation and database management. You’ll also conduct data analyses that will be used to inform strategic decisions across the entire sales and customer success teams and other parts of the business.

You will also be responsible for providing broad operational day-to-day support with ownership of our Salesforce system. This role is a high value-add business partner to the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information, and sales tools.

You will

  • Lead Salesforce projects end-to-end with full ownership of the project, working with the relevant teams to develop clear definitions and design requirements, then on to implementation, testing, and release to production, always keeping the relevant teams in the loop.
  • Be part of a strategic and business-critical Biz ops initiative to support a super-fast growing business.
  • Monitor and analyze business performance, detect bottlenecks, and provide scalable solutions.
  • Build systems, integrate third-party tools, migrate data, train employees, and provide ongoing support to our internal users from Sales, Marketing, and Services.

You are

  • A team player : Working with colleagues, debating, analyzing, and creating solutions for the requirements and needs of our product managers, business stakeholders, and customers.
  • A problem solver : We work in a fast-paced environment, with agile methodologies where you will be challenged every day to bring the best solution for complex problems.
  • Communicative : As we are organized in squads, you will daily interact with product managers, analysts, and engineers. This requires the capability to explain in different ways the same solution to different people.
  • A data-driven thinker : Be involved in what’s going on with our product, be interested in BI reports to propose solutions or changes based on data to introduce improvements.
  • A learner : Bring innovation into the company by learning different technologies, tools, or techniques that can be applied.
  • Focused on impact : Do what you do with passion, think about the product and the business and what’s best for it.

Requirements

  • 1-3 years experience as Salesforce Project Manager / Sales Ops Manager.
  • Experience with Salesforce automation tools: Flow, Process Builder, Apex, Visual Force.
  • Knowledge in Salesforce reports & dashboards.
  • Skilled at project management and cross-functional collaboration.
  • Experience working with Sales/Customer Success/Marketing organizations.
  • Data-driven, strong project management skills, ability to execute and follow through on projects with a drive for excellence.
  • Team player with excellent interpersonal skills and the ability to work as an individual contributor.
  • Strong attention to detail and superior organizational skills.
  • Proven excellence in multitasking, prioritizing projects, and meeting deadlines and goals.
  • Excellent written and verbal communication skills.

Nice to Have

  • Experience with Sales & Marketing tools such as: Salesloft, Hubspot, Intercom, Gong.
  • Programming skills.
  • Experience working in a global company.

Why Lusha?

Lusha connects you to your most relevant potential customers by creating simple, self-served products that provide access to meaningful and insightful B2B data. We offer ways to leverage data as an enabler for better, smarter, and faster conversions at every stage of the customer lifecycle. Lusha was named Top 100 G2 Best Software Company and Top 100 Fastest-Growing Product in 2020. Based in the center of Tel Aviv, Lusha is a fast-growing startup that offers its 300+ employees the opportunity to take an active role in shaping the future of the company. While all of us are dedicated to that mission, we surely know how to have a good time.

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