Compensation Range:
$106,700.00 - $160,000.00 Annual SalaryJob Description Summary:
The Solutions Manager supports the technology adoption and effective use of technology with business processes. They assist employees and company leaders in managing and improving operations, facilitating technology-related initiatives at regional or shared services levels.Job Description:
POSITION RESPONSIBILITIES AND DUTIES:
General Responsibilities:
- Define product vision, strategy, and roadmap.
- Build relationships with Preconstruction leaders (e.g., Chief Estimators, Director of Preconstruction, etc.).
- Build relationships throughout the company that will assist with understanding business challenges and being aware of innovations happening on the front lines.
- Attend National Preconstruction Call, Swinerton National Preconstruction Team Meeting (annual), Divisional Meetings and trainings, etc.
- Promote awareness and adoption of critical tools, technologies, and best practices.
- Participate in business technology projects as a subject matter expert, tester, and trainer.
- Monitor product performance and gather user feedback for continuous improvement.
- Manage change requests, patch testing, implementation, training, and documentation.
- Develop and maintain business process and configuration documentation.
- Handle product-related inquiries (Tier 3) and issues from internal stakeholders.
Training Specific:
- Develop training plans and materials for estimating technologies and processes.
- Provide training for existing and newly implemented estimating technologies.
- Coordinate training for employees, teams, and external partners as necessary.
- Maintain a network of local subject matter experts for critical technologies and processes.
- Keep training programs current and engaging.
Support Specific:
- Process and manage Freshservice tickets.
- Answer employee questions or facilitate resolutions regarding tools and processes.
- Work with other Business Technology members, subject matter experts, and third-party vendors to resolve issues.
- Create and maintain support materials, including self-help knowledge articles.
- Manage established 'Problems' by coordinating diagnosis, developing resolution plans, and resolving issues.
MINIMUM SKILLS OR EXPERIENCE REQUIREMENTS:
- Bachelor’s degree in Business, Construction Management, Engineering, or related field.
- 3-5 years of experience in product management or a construction-related field.
- Excellent communication and presentation skills.
- Familiarity of estimating construction technologies is required (e.g., Destini, BuildingConnected, On-Screen Takeoff, etc.)
- Strong analytical and problem-solving skills.
- Good organizational skills with the ability to prioritize and coordinate work efforts.
- Proficient in Microsoft Office Suite and product management software.
SUMMARY OF BENEFITS:
This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.
Anticipated Job Application Deadline:
10/31/2024About Us
Swinerton provides commercial construction services throughout the United States, delivering innovative solutions and outstanding service to our customers for time-tested buildings and facilities. Over our 136-year history, Swinerton has earned a strong reputation as the Premier Builder in the West. As a 100% employee-owned quality contractor, we hire the best people, give them exceptional training, and provide robust opportunities for professional growth.
Swinerton values and recognizes our employees as the essential ingredient to our lasting success. As a 100% employee-owned company, we invest greatly in the personal and professional well-being of our people. Together, we have created an excellent place to work; when people join Swinerton, they tend to stay. We strive for a positive work environment that encourages outstanding performance while making room for fun. We also believe that happy, healthy employees lead to a highly productive company, and we are proud to offer a robust benefits package to support individual and collective success.
Swinerton is an Equal Employment Opportunity, Minority, Women, Disability, and Veteran Employer.
Our Company is an equal opportunity and affirmative action employer. We have a commitment to provide equal hiring, training, compensation, promotion, transfer, layoff and recall benefits to all individuals without regard to gender, race, color, religion, age, mental or physical disability, medical condition, genetic information, sex, sexual orientation, gender identity and expression, national origin, marital or domestic partner status, veteran status, or any other characteristic protected under federal or state laws or local ordinance or regulation.
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