Director of Instruction

The Phoenician is excited to announce the exceptional career opportunity of Director of Instruction. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

The Director of Instruction is responsible for organizing, budgeting, developing, promoting, scheduling, and conducting golf instructional programs that meet customer demands and needs. Working with the Head Golf Professional, Director of Golf, Golf Course Superintendent, and/or Golf Professional staff, this position will manage and maintain the golf range teaching area, assure consistently high-quality service levels, and maximize club fitting and program equipment sales.

Duties and Responsibilities

• Manage, oversee and direct the total golf instruction and player development programming for the facility.
• Oversee all lesson and instructional program schedules at the facility.
• Train golf professionals on golf instruction, teaching philosophies, and the management of programs to include clinics, juniors, group, private lessons, player development, and special population lessons.
• Utilize state-of-the-art teaching and learning theories and be able to integrate the use of teaching aids, video, launch monitors, etc. when appropriate in all programs.
• Develop, implement and promote club fittings and program equipment sales; train other staff instructors as needed.
• Manage instructional budget for the facility and closely monitor departmental income and expense statements on a monthly basis. Explain variances and prepare corrective action plans.
• Supervise information requests regarding or pertaining to the schedule of lessons and instructional golf.
• Maintain teaching aids and equipment inventory in excellent condition.
• Attend all meetings scheduled by the management team, i.e., Head Golf Professional, Director of Golf, General Manager, and Golf Course Superintendent.
• Represent the facility and the head golf professional in community service to create a positive relationship with media local business through promotional activities and programs.

Creative Ability

• Create instructional programs to enhance service and maintain interest and enthusiasm among all customer segments including minorities, juniors and disabled golfers.
• Assist in marketing and promotion for instruction programming.
• Create player development programs to foster both a recreational, fun environment plus a competitive environment (as appropriate for each market segment).

Relationships

• Maintain regular, open contact with both supervisors and staff instructors to ensure teamwork and consistency in teaching programs.
• Possess a personality trait that will make people feel welcome, reflecting favorably on the facility.

Education

• Maintain professional expertise through related courses and learning opportunities in golf training, player development, management, and accounting.
• Encourage staff instructors to engage in learning opportunities to maintain professional expertise and provide resources to meet those objectives.

Knowledge, Skills and Traits

• If a PGA Member, maintain PGA of America membership in good standing and mentor apprentices through the PGA Professional Golf Management (PGM) program.
• Fundamental knowledge of the game of golf, rules of golf, golf instruction, and teaching methodology.
• Fundamental supervisory practices and principles.
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Strong organizational, planning, and prioritization skills.
• Self-motivated with desire to promote and market.
• Service and customer focused attitude.
• Experienced in written and oral business communications.
• Remain up to date on customer relations management and player development initiatives.
• Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e. Email, Internet, tournament and database.
• Attend conferences, workshops, meetings, and trade shows to keep abreast of current trends in the industry.
• Maintain and promote a positive professional image within the community.
• Maintain a credible golf game and remain current on teaching innovations and marketing and business trends.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any of the job-related duties as requested. All requirements are subject to modification to accommodate individuals with a disability.