Sales Manager

Position:
Sales Manager
Location:
Denver, CO
Job Id:
109
# of Openings:
0
Sales Manager
Reports to: Director of Sales, position is exempt
Accepting Applications through August 19, 2024 or until filled.
WHO WE ARE
Hotels done differently. At Aparium, we believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates' pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate.
Opening itself to the city and to the Rocky Mountains beyond, Populus is designed to become an energetic new social center in downtown Denver. Located on a prominent corner site, the building greets the neighborhood equally on all three sides, welcoming visitors and residents and connecting Denver's civic, arts, and commercial districts. With its bold facade and inviting arched entrances on each side, Populus establishes a lively and welcoming new destination in downtown Denver. The hotel will be home to two signature food and beverage outlets, a ground floor restaurant and rooftop bar. The thirteen-story building includes 265 guest rooms, mezzanine meeting rooms and breakout spaces, a state-of-the-art fitness and wellness center, and a commitment to sustainability and community unmatched by any other hotel in Denver.
The hotel is managed by Aparium Hotel Group. Founded in 2011, Aparium is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings and was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. Recognized by Travel + Leisure World's Best Awards as a leading hotel brand, Aparium is known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
THE ROLE
This leadership role requires the tenacity to build a team and network, it is not for the faint of heart. If you are known to have the grit that is associated with an entrepreneurial spirit, then we invite you to your next career opportunity. The Sales Manager is responsible for the account production, harmonizing the culture, mission, values, and quality standards to assure maximized potential. This person must create an exceptional climate of professional & personable service that ensures the long-term satisfaction of team members, guests, and owners.
WHAT YOU WILL DO

• Uphold and role model the company's principles of People, Place and Character; and ensure your team and peers are also modeling the way of our values that drive collaboration, intuition and translocal hospitality
• Build and maintain a trusting and transparent relationship with all stakeholders, specifically taking the time to develop rapport and respect with the individuals of your peer group, known as the Executive Committee
• Understand who the hotel is and what we aspire to be by following established practices and procedures; and projects the appropriate brand voice and image of each hotel to achieve objectives, public recognition and acceptance
• Evaluates, solicits, sells and confirms business in assigned market area to meet overall budgeted sales and profitability; control dates, availability, and rates on guest rooms and function space
• Participate in the development of the annual sales and marketing plan by developing objectives, goals, and strategies for the BT market.
• Supervise and coordinate day-to-day BT sales operations, ensuring focus on goals and objectives
• Maintain complete knowledge of all hotel service/features, hours of operation and programs
• Sales Manager meets and or exceeds expectations of monthly revenue and sales goal activities
• Conduct quarterly reviews of accounts to ensure production and assumed pace for targeted goals
• Review Hotelligence Reports and develop plans to pursue new business
• Maintain contact with largest producing accounts, detecting increased potential, and ensuring amplified service
• Annual RFP season negotiations and new contract agreements
• Ability to conduct outside sales calls to promote the hotel and knowledge of our service
• Ensure site visits are organized to meet established goals
• Work with room division to forecast occupancy and inventory control to maximize results from different market segments
• Work with rooms division to establish rates, packages and Business Transient Pricing
• Coordinate and participate in different events and activities (blitzes, expositions, fairs, family trips, site inspections, etc.)
• Ensure constant and open flow of communication between rooms division and sales department
• Ensure all negotiations and contract comply with established hotel policies and procedures
• Complete all required sales reports for Director of Sales & Marketing and Director of Revenue
• Maintain all company quality standards
• Respond to opportunities with a sense of urgency

HOW YOU WILL LEAD

• Exemplify leading by example by working directly with each member of your team and be willing to coach and counsel with gentle correction and critical but constructive feedback
• Provide highly analytical in thought and recommendations; although will never act like the smartest person in the room; and continually seek out the facts; can express a point of view without it be driven by an edge
• Engage others in general conversation tactics to build rapport quickly; leading and adapting communication and presentation tactics to engage your audience; displaying adaptable interpersonal skills for a wide range of audiences and stakeholders
• Passionate in driving results of self and others; influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others
• Comfortable in being a "general" in identifying strategic needs, yet can be a "soldier" to ensure the implementation of a strategic plan
• Approach fact finding and discovery missions in a collaborative effort; valuing input and experiences of others that creates additional insight to uncover deeper issues that may need to be addressed or removed as a barrier to implementation
• Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups and know how to use discretion when appropriate; understanding the difference between transparency and confidentiality.

WHAT YOU WILL NEED

• Minimum of two (2) years' experience in Sales within upscale, lifestyle or luxury hospitality companies; prior BT Sales experience required
• Bachelor's degree in sales, marketing, communications, or hospitality is preferred, though not required, if you have the proven years of experience in a Sales Manager role
• Past experience of working within a boutique-lifestyle or independent hotel company is a plus; as you will need to be confident in working without a big-box hotel company central reservation system
• Professional proficiency of the English language in reading, writing and verbal communication
• Basic knowledge of how to operate all office equipment
• Proficient with Opera, Delphi, Word and Excel
• Maintain a well groomed appearance
• Ability to maintain a clean and organized work station
• Basic knowledge of property management and central reservation systems

Salary Range: $70,000 - $75,000
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.
Pay Range: $70,000 - $75,000 per hour
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