Company:
Compass Coffee
Location: Washington
Closing Date: 19/10/2024
Salary: £100 - £125 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
What does it mean to be a Cafe Manager at Compass?
- Legendary Customer Service: creates a customer focused culture in the café
- Building and Maintaining Relationships: determining the best ways to lead your team by understanding the motivation of each individual person. Treats all interactions as opportunities to maintain and enhance relationships
- Growth Mindset: being open to new or improved ways of doing things, ideas, and systems
- Leadership Courage: being proactive in making hard decisions without unnecessary delay
- Decision Making: problem solving to achieve intended results and goals
- Effective Scheduling: recognizing the needs of the cafe and creating the schedule accordingly
- Inventory Management: assessing trends in the café & assuring the café organization promotes operational efficiency. Maintaining a fresh, clean and safe environment for customers and the team
- Planning and Organization: developing weekly, monthly and quarterly plans to address the needs of the café and maintain operational excellence
- Communication: conveys Compass goals and vision in a way that inspires action, clearly communicating new trainings, standards, or systems that may impact your team
- Organizational Savvy: understands the bigger picture and supports goals of Compass reaching beyond the café
- Developing for the Future: develops a leadership pipeline and invests in future leaders
You'll make a great Cafe Manager if you are:
- A coffee lover! That includes drinking it, making it and talking about it
- Able to learn quickly, and are excited to learn more about coffee
- Able to understand and carry out oral and written instructions and request clarification when needed
- Able to work as part of a team
- Able to build relationships and converse with all types of people
- Energized by a fast-paced environment
- A problem solver, someone that looks for ways to help your team and customers
- Receptive to feedback
- Excited to continue your coffee journey at Compass—the opportunities ahead are endless
Summary of Experience
1 year+ experience leading and developing a team, preferably in coffee or cafés
Bachelor's degree, 4 years honorable discharge US Military, or 4 years management experience
Basic Qualifications
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Able to commute to any Compass café for meetings and trainings
- Uphold cafe operational standards
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Prepare food and drinks to standard or customized customer requests
- Available to perform many different tasks within the cafe during each shift
- The pay range for this role is:
- 70,000 - 85,000 USD per year (1401 Okie)
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Compass Coffee