We offer custom solutions that consumers cannot get anywhere else, including blinds, shades, shutters, drapery, and smart home solutions.
We are looking for an experienced Office Administrator to organize and run the day-to-day operations of the office. This includes but is not limited to quoting and ordering window treatments, booking in-home and virtual consultations, preparing necessary documents or items for sales and installation teams, and overall customer support. We don’t take ourselves too seriously, but we take our jobs very seriously. You should be highly organized and have strong attention to detail as well as be able to work independently and prioritize tasks and projects.
The ideal candidate is a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. Customer service and process improvement mindset are musts to effectively help the business achieve the best results possible.
Responsibilities
- Manage and organize all office tasks
- Answer business phones and handle requests
- Execute defined procedures/processes to eliminate errors and keep the office organized
- Effectively use office software(s) to
- Schedule appointments
- Provide quotes
- Order Products
- Manage product delivery and installation
- Manage office supplies and orders as necessary
- Resolve customer reported issues or escalate
- Follow up with suppliers, customers, and colleagues regarding issues or questions
- Distribute communications to the team as necessary
Qualifications
- Working knowledge of office software and equipment
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Proficiency in MS Office and use of technology overall
Benefits/Perks
- Career Advancement Opportunities
- Generous benefits
- Competitive salary
- Ability to earn Bonuses