Manager, Technical Sales

Company:  Upm Services Inc
Location: Naperville
Closing Date: 31/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values - trust and be trusted, achieve together, renew with courage. Join us in creating a future beyond fossils!
We are now looking for a Technical Sales Manager , Packaging Papers, Americas to contribute to growing UPM Specialty Papers' packaging paper business in the Americas.
Greetings from your future manager
If you are technically focused with a commercial twist, this is the position for you. In this role of Technical Sales Manager you will be part of the growing, international packaging team in the Americas with endless opportunities for development and growth. Our goal is to provide our customers high quality products and co-created solutions with world class service. And at the same time you will be actively prospecting for new business opportunities together with the team. Interested? If yes, do not miss this opportunity. - Heli Borgström, Director, Packaging
What you will do

  • Handle customer remarks and claims whenever Customer Service or Operations need technical support
  • Proactively prospect for new business opportunities and develop sales proposals
  • Establish and develop effective relationships with relevant co-creation partners to build future growth opportunities
  • Provide packaging paper converting and application expertise internally to sales teams, and customer service. Closely cooperate with and support the product and technology development team
  • Manage customer projects including the first screening of assigned customer inquiries with initial technical feasibility study and cost assessment
  • Participate in trade associations and technical conferences related to target market opportunities, share information internally about the latest industry solutions and technologies
  • Act as a link between customer and production sites in solving technically complex cases and support the overall quality level improvement of the mills
  • Monitor and report on industry trends, build influence through establishing relationships in the entire segment value chain. Contribute to build up the in-depth company intelligence about paper packaging value chains

Who you are
  • You have relevant commercial degree/education and technical understanding of complex products
  • You have proven history in sales, ideally in a B-to-B environment or technical sales
  • You have sales skills, product, application and process knowledge in packaging, and experience of packaging industry and market
  • You have good communication and interpersonal skills
  • You are commercially minded and excel at networking with others
  • You are familiar with working in matrix organization
  • You are decisive and results oriented
  • You are agile in the face of change
  • Spanish or Portuguese language skills are preferred
This is what we offer to you
  • A meaningful job - We have an inspiring purpose 'We create a future beyond fossils'. Our work is impactful and transformative.
  • A caring community - Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
  • Development opportunities - We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
  • Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
  • Comprehensive benefit package : UPM's benefit package includes medical, dental and vision insurance, paid time off and a 401(k) retirement plan.

Learn about our Rewarding and our Ways of working
Additional information
Location : Home Office USA
Are you interested? Send your application and CV in via our recruiting system until October 30, 2024
If you have any technical issues with submitting your application, please contact our HR Service Center at or 877-723-5247.
Only candidates authorized to work within the United States without sponsorship will be considered.
This Job Description is intended to be a guide and is not intended to be a contract of employment, explicit or implicit. All contents are subject to change at the sole discretion of the company. Collaboration is expected of all employees. Other tasks may be assigned as needed.
UPM North America is an Equal Opportunity Employer.
UPM Specialty Papers answers the world's need for sustainable products with high-performance, transformative papers for packaging and labelling, and sustainable office and graphic papers in APAC. Our approximately 2,000 dedicated experts help customers co-create solutions to their business challenges. UPM Specialty Papers' global team and mills in China, Finland and Germany serve customers consistently and reliably around the world.
Find out how our products are special by nature at upmspecialtypapers.com
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