Job Type: Full-Time / Part-Time
Salary: Competitive, based on experience
Job Description:
We are seeking a friendly and professional Host/Hostess to join our team. As the first point of contact for our guests, you will play a vital role in creating a welcoming atmosphere and ensuring a smooth dining experience. You will be responsible for managing reservations, seating guests, and assisting in providing exceptional customer service.
Key Responsibilities:
• Greet guests warmly and professionally upon arrival
• Manage reservations and seating arrangements using the restaurant’s booking system
• Escort guests to their tables and provide menus
• Maintain a waiting list during busy times and communicate wait times to guests
• Assist in answering phone calls, handling inquiries, and taking reservations
• Provide excellent customer service and address guest needs
• Coordinate with the kitchen and wait staff to ensure smooth service flow
• Maintain a clean and organized entrance, host station, and seating area
• Uphold the restaurant’s high standards of hospitality and professionalism
Qualifications:
• Previous experience as a host/hostess or in a customer service role is preferred
• Strong communication and interpersonal skills
• Ability to stay calm and organized in a fast-paced environment
• Positive attitude and ability to work well as part of a team
• Ability to multitask and manage time efficiently
• Availability to work evenings, weekends, and holidays as needed
• Knowledge of reservation systems (e.g., OpenTable) is a plus
Benefits:
• Competitive hourly rate
• Opportunities for career growth within the restaurant
• Employee meal discounts.
• Fun and dynamic work environment
How to Apply:
If you are passionate about hospitality and enjoy creating memorable dining experiences, we would love to hear from you! Please send your resume and a brief cover letter to .
More detail about Papillon Bistro & Bar part of Celtic Developers Group, please visit