Company Overview
Pro Shop Pizza Co. is a local sports bar and gastropub specializing in tavern-style thin crust pizza and elevated pub food with wholesome ingredients. The bar boasts a curated wine list, specialty cocktails, fine spirits, and ice-cold beer. The dining room is inviting with ample sports viewing spaces, communal dining options, and vintage memorabilia and Americana decor.
We believe wholesome food should be the industry standard. We won’t put anything on your plate that we wouldn’t feed our own family — period. Every ingredient that goes into every dish on our menu is intentionally selected. As a matter of fact, we import a lot of our ingredients right from Italy. We choose our produce and meats based on the sustainability and regenerative practices of each farm. Our mission is to level up bar food while still keeping it approachable. Food that’s actually good for you shouldn’t cost an arm and a leg and you should feel good when you dine out, even at your neighborhood bar. At Pro Shop Pizza Co., we want you to feel confident in the food you’re eating, and you deserve to know what’s on your plate.
Position Overview
The Server role is a fundamental part of our restaurant operation, providing guests with an exceptional dining experience from start to finish. You are polished, professional, and focused on delivering genuine hospitality, where every detail counts. You engage warmly and confidently with guests, guiding them through our menu and beverage selections, and ensuring everyone feels valued and heard. During high-volume service, you execute with efficiency and grace, always keeping an eye on presentation, timing, and quality. As a Server, you are steady, anticipate guest needs before they arise, and take pride in creating memorable dining experiences. You are a key contributor to maintaining the elevated atmosphere and reputation of Pro Shop Pizza Co.
Current Available Shifts
Pro Shop Pizza Co. is currently looking to fill Full-time and Part-Time Server positions. Candidates should have Thursday to Monday evening availability and/or Saturday and Sunday daytime availability.
Duties & Responsibilities
- Maintain a professional appearance and demeanor, adhering to company standards and policies
- Collaborate with both back and front-of-house coworkers to ensure seamless service and efficient operations
- Ensure dining areas are clean, organized, and fully stocked at all times; follow all food safety and sanitation guidelines
- Maintain comprehensive knowledge of all food and beverage menu items, including daily specials, craft cocktails, and curated wine list; understand corresponding menu item ingredients and allergens
- Assist with inventory management, including counting and tracking supplies, condiments, ingredients , and other items
- Handle customer payments and operate a point-of-sale system accurately; count and reconcile cash and credit card transactions
- Actively participate in front-of-house training programs; consistently meet training expectations
- Prepare the restaurant for service, such as stocking clean plates, polishing silverware, and filling water carafes, condiments, napkin and straw caddies, etc.
- Adhere to all local laws and regulations regarding the service of alcohol, including verifying customer age and monitoring guest consumption
- Safely and effectively use and operate all necessary tools and equipment, including (but not limited to) knives, electric kettle, CO2 tanks, dish washing machine, soda dispensing syrups, and blenders
- Conduct all required opening, side work, and closing duties as outlined
- Assist in training and mentoring team members, contributing to a culture of continuous learning and service excellence
- Confidently present each menu, offering personalized recommendations and explaining ingredients and preparation techniques
- Anticipate guest needs and accommodate special requests, including allergen concerns; establish positive relationships with guests
Requirements
Qualified candidates must possess the following characteristics and experience:
- Must be at least 21 years of age
- Possess ANSI-accredited food safety and sanitation certificate and BASSET certificate
- At least 2 years serving in a full-service restaurant
- Ability to execute accurately and consistently during high-volume service; functional under intense time-sensitive pressure
- Demonstrate thorough understanding of allergens and special dietary requirements
- Must have regular access to email and utilize the internet (or phone app) for scheduling, payroll, and internal communication
- Ability to take direction and work in a team environment
- Core values of honesty, a strong work ethic, and high moral integrity
- Demonstrate strong knowledge of wine, cocktails, and food pairings
- Maintain composure in crowded or confined spaces with varying noise and temperature levels; excellent emotional control
- Stand and walk for extended periods; safely lift and move heavy items, such as trays of food and drinks; move safely through all areas of the restaurant, which may include stairs, uneven, or slick surfaces
- Available to work a variety of hours, days, and shifts, including weekends
- Ability to safely tolerate hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices, and other liquids
Preferred Skills
- Passion for wholesome foods made with nutrient-dense ingredients
- Strong serving background with a sense of luxury hospitality
- Prior work experience in modern, upscale, or fine dining venues
- WSET qualifications or sommelier certifications
Compensation
This role pays the tipped minimum wage for the City of Chicago ($11.02) per hour, plus tips.
Work Environment/Physical Demands Summary
This job operates in a fast-paced restaurant environment and may require the employee to stand for long periods of time. There is regular exposure to food allergens, high-temperature cooking equipment, chemical cleaning products, and pest/insect control substances. The employee must also safely and properly use and store provided cleaning supplies each shift. The employee must also be comfortable operating a high-temperature commercial dishwashing machine. It is the employee's responsibility to maintain proper personal hygiene at all times, wear food protection gloves and hairnets, and consistently and efficiently wash hands to prevent contamination of foods and food contact surfaces.
The role requires the employee to regularly use various kitchen tools and equipment, including those that are sharp and/or heavy. The employee must be able to operate, maintain, and appropriately clean a kegerator, coolers, blenders, dishwasher, and other commercial kitchen and restaurant machinery, including any accompanying parts. Additionally, the employee must be able to safely and properly sanitize kitchen knives and other sharp and/or heavy food and drink preparation instruments when necessary.
The noise level in the work environment is typical of that of a restaurant with an open seating floor plan. The employee may encounter frequent interruptions throughout the workday as business needs arise. The employee is regularly required to talk and hear, and the employee will need to be capable of lifting at least 50 lbs. The employee must also have the ability to safely tolerate their hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices, and other liquids .
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam-era or other protected veteran. Pro Shop Pizza Co. bases all employment decisions (including the selection of employees and the job advancement of employees) on an individual’s qualifications, abilities, and experience for the position, as well as satisfactory references. This policy of equal employment opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, and all other terms and conditions of employment.
More detail about Pro Shop Pizza Co., please visit