System Admin

Comtech is a woman-owned small business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across the disciplines of program/project management, applications development, infrastructure, Cyber security, and enterprise content/data management services. We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 Framework across enterprise infrastructure operations. These methodologies and processes are reinforced through our organization’s externally accredited certifications, which include ISO 9001:2008 Quality Management System (QMS), ISO/IEC 20000-1:2011 IT Service Management Systems (SMS, corporate ITIL certification), ISO 27001:2005 Information Security Management System (ISMS), and CMMI-DEV Level 3.

Job Description

Key Responsibilities:

1. Provide support of the system; provide operations, management, and administrative support to provide 99.9% availability.
2. Provide additional coverage and support of the system.
3. Perform scripting of tasks to help automate administration and maintenance.
4. Manage and operate the system which includes all software, hardware, and network infrastructure.
5. Maintain all system passwords to include servers, Hardware Security Modules (HSM), HSM administrative card sets, workstations, firewalls, network infrastructure, and applications related to the system.
6. Establish the system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures.
7. Maintain system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks, and operating and system management systems; designing and running system load/stress testing; escalating application problems to the vendor.
8. Secure the system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing backups; maintaining documentation.
9. Prepare users by designing and conducting training programs; providing references and support.
10. Upgrade the system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
11. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
12. Protect the organization's value by keeping information confidential.

Qualifications

Minimum skills and qualifications:

1. Ability to acquire a Public Trust.
2. Bachelor's Degree or 4 years additional experience in lieu of degree.
3. 2 or more years of IT Delivery and/or Operations experience with large US Federal projects.
4. 2 or more years experience managing Windows and Linux-based systems.
5. 2 or more years experience with OS shell scripting (e.g., Bash, sh, ksh, PowerShell, etc.).
6. Ability to maintain a calm, fact-oriented attitude in stressful situations.
7. Comfort working with senior-level clients.
8. Superb written and oral communication skills.
9. Positive and helpful attitude.
10. Ability to work with others on the immediate team and across program teams.
11. Proven ability to work independently and as a team member - Able to work flexible schedule/weekends if needed.

Preferred skills and qualifications:

1. Knowledge of the DHS Systems Engineering Life Cycle methodology.
2. Familiarity working with the DHS data centers.
3. BizTalk.
4. IBM Websphere.
5. Daon Identity Management System.
6. Microsoft SQL Server.

Additional Information

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