Los solicitantes son considerados para puestos dentro de la empresa sin distinción de raza, color, credo, religión, sexo, orientación sexual, género, identidad y / o expresión de género, edad, origen nacional o ascendencia, discapacidad física o mental, estado militar o veterano protegido. , estado civil o parental, condición médica no relacionada con la capacidad de la persona para realizar el trabajo, embarazo, información genética, afiliación política, ciudadanía o cualquier otra base protegida por las leyes federales, estatales o locales.
Cualquier oferta de empleo depende de la finalización exitosa de un examen de abuso de sustancias previo al empleo y el examen físico, la verificación de documentos relacionados con su derecho a trabajar en los Estados Unidos utilizando E-VERIFY y la finalización de los documentos de empleo requeridos
GRISWOLD INDUSTRIES
Job Description
Area Service Sales Representative
(Outside Sales-Kansas)
JOB DIMENSIONS :
Job Summary:
Under limited supervision, installs, services, repairs, and warranties product on site; schedules and performs maintenance and field sales support work; actively promotes growth of the territory; ensures all ongoing service needs are met with a sense of urgency and professionalism while maintaining the highest safety, quality, and cost effectiveness; partners with sales to drive new growth and revenue; performs advanced customer support activities, and performs related duties as assigned.
Reports to:
- Field Service Manager for service-related activity
- Regional Sales Manager for sales-related activity
- Performs service calls and responds in a timely manner;
- Provides technical support;
- Performs pre-service job consultations and site visits in order to assess client's needs;
- Prepares customer quotations;
- Conducts training on application, start-up, utilization, and repair procedures;
- Submits accurate, prompt reports for billing of completed work;
- Reviews and maintains service parts inventory levels;
- Advises customers on performance and service requirements of products;
- Accompanies Area Sales Manager on visits and calls to engineers, distributors, original equipment manufacturers (OEMs), contractors, and other existing and potential end users;
- Identifies service and sales opportunities, and escalates to appropriate channel;
- Collaborates with sales, engineering, manufacturing, service, and marketing to drive business process improvement, customer satisfaction, and future sales;
- Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and
- Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.
Any combination equivalent of, but not limited to, the following:
Experience/Training/Education:
Advanced experience and training in assembly, installation, service and repair of all product lines; trained in company safety policies and procedures; trained at Cla-Val service school; and trained in customer and vendor relations.
Knowledge/Skills/Abilities:
- Excellent communication skills with ability to interact with customers, engineers, distributors, vendors, contractors, governmental representatives, and internal personnel;
- Ability to assess customer service needs and prepare quotations;
- Ability to interact with customers to develop and strengthen business relations;
- Self-starter with the ability to multi-task and reprioritize duties throughout the day;
- Ability to plan, schedule, organize, and prioritize work without supervision;
- Considerable knowledge of all product lines;
- Ability to read and interpret engineering drawings, schematics, and blueprints;
- Advanced knowledge of basic assembly and repair procedures and principles of hydraulics;
- Computer literacy and able to learn job related software programs;
- Ability to work in confined spaces;
- Abilityto make effective service presentations; and
- Knowledge of company products, pricing, and technical specifications.
- Ability to reach, stretch, bend, lift, move and carry objects weighing 50 pounds or less;
- Ability to move heavier objects with the assistance of others or by using mechanical devices;
- Ability to operate a motor vehicle; and
- Ability to perform essential functions of the job, as defined;
- Reasonable accommodations provided upon request.
Special Requirements:
- Possession of a valid driver's license and an acceptable driving record;
- Possession of a valid Confined Space Entry training certificate;
- Ability to use required personal protective equipment (PPE) and safety equipment;
- Ability to work in valve service areas; and
- Ability to travel on company business as required.
El AAP VEVRAA de Griswold Industries está disponible para que cualquier empleado o solicitante de empleo lo inspeccione si lo solicita. • El AAP está disponible para inspección en la oficina de Recursos Humanos, ubicada en 860 W. 17th St, Costa Mesa, CA 92627, entre las 7:00 a.m. y las 2:00 p.m., de lunes a viernes, con la excepción de los días festivos y los períodos de cierre.
Otros detalles
- Tipo de pago Salario
- Se requiere desplazamiento No
- Nivel de formación requerido Escuela secundaria
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