4105 E. Inland Empire Blvd.
Ontario, CA 91764, USA
Description
Pay: $150,000 - $250,000
EXAMPLES OF WORK PERFORMED FOR STORE MANAGER:
- Provide level of service which ensures customers return, while providing the highest level of customer service;
- Handle customer requests and complaints professionally;
- Create and maintain a store environment which invites and welcomes customers;
- Comply with company policies and procedures to ensure customer satisfaction and achieve store objectives;
- Effectively manage employee turnover;
- Provide a positive working environment and handle employee issues appropriately;
- Conduct sales meetings;
- Manage and motivate sales teams to increase sales and ensure efficiency;
- Respond to customer complaints and comments;
- Tour the sales floor and warehouse regularly and identify or resolve issues;
- Resolve staff questions and coordinate workflow;
- Maintain effective cost control measures and take necessary steps to ensure the profitability of the store;
- Ensure proper maintenance and upkeep of showroom and warehouse;
- Ensure all merchandise is handled with care and with the proper safety precautions;
- Maximize profitability and meet sales targets;
- Monitor employee schedules and hours;
- Enforce all company policies and procedures;
- Perform evaluations and disciplinary actions when needed;
- Use excellent customer relations.
EMPLOYMENT STANDARDS FOR MANAGER: Ability to communicate effectively with team members; positive attitude when working with customers; knowledge of employment practices; must be at least 21 years of age with a valid Driver’s license with no more than 2 traffic violations or 1 chargeable accident within the past three years; excellent Storis knowledge; 5-10 years of management experience required; knowledge of employment, merchandise handling, and safety procedures.
PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening, and repetitive motion.
Heavy Work: Lifting up to 10 lbs occasionally.
Work Environment: Indoor climate-controlled environment.
Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.
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