The Psychiatric Institute of Washington is seeking a talented and dynamic Director of Clinical Services to join our team of dedicated healthcare professionals!
The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130 bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants.
Position Summary:
The Director of Clinical Services is responsible for hospital-wide functions related to the development and maintenance of professional standards and policies for the entire Social Work department for services given to all patients (adolescent-adults). Ensures that clinical supervision is provided to all department staff. Internally, the incumbent will interface with hospital management, staff, and patients. Externally, the incumbent will interface with family members, the general public, licensing and accrediting agencies, schools of social work and healthcare treatment agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Develops, with input from staff, the Q.A. Program and Initiatives for Excellence for the department.
- Performs evaluations of department’s quality assurance and submits reports in written format according to hospital’s Q.A. plan.
- Submits quality assurance reports to Q.A. Director in a timely manner.
- Consistently takes action to resolve problems identified during quality reviews.
- Coordinates and maintains hospital-wide treatment planning schedules.
- Provides in-service training as necessary for enhancement of medical record documentation in accordance with all regulatory standards.
- Monitor and evaluate records for quality of care and collaborate effectively with treatment teams for positive outcomes.
- Updates Social Services policies as required. Proactively develops policies and procedures for department(s) as needs.
- Provides consultation to Unit Supervisors/Physicians and Treatment Team members as needed. Assists with assessing needs for Social Services. Completes all interviews for full-time, part-time, and contract employees.
- Provides and/or coordinates clinical supervision to staff in accordance with regulatory and licensing standards.
- Organizes department so that Social Services staff have access to educational development.
- Supervises development and coordinates schedules of Social Services and contract pool.
- Carries a minimal case load and provides coverage when social work staff reach case load capacity.
- Provides administrative coverage on a rotational on-call schedule.
- Monitors and assures compliance with local and national certification, registration, and licensure requirements.
- Serves as liaison/coordinator to training programs and outside associations.
- Works collaboratively with treatment teams to enhance positive outcomes.
- Develops necessary systems, reports, and tracking logs to expedite information sharing for Admissions, Business Office, and Clinical staff.
- Demonstrates a professional attitude and supports the objectives and mission philosophy of the hospital through internal and external communication and interactions with all levels of staff, patients, family members, guests, community, and referral sources.
- Performs other job-related duties as assigned.
Qualifications
- District of Columbia LISCW licensure
- Preferred Minimum of five (5) years’ experience in psychiatric/mental health field, with a minimum of three (3) years’ experience in advanced clinical/management practice preferred.
- Thorough knowledge of Joint Commission, DC Department of Health, CSOSA, DC Department of Behavioral Health, CMS, OSHA, and related agencies’ regulations and practical application in a hospital setting.
- Must possess and demonstrate a high degree of leadership, organizational ability, and communication skills.
- Knowledge of behavioral healthcare management, policies, budgeting, personnel management, and census development is required. Current CPR certification is preferred.
- Proven leadership skills and the ability to present and apply professional knowledge with competence.