Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
The Senior Manager, Product Management supports our fast-moving Stores Product team, bringing a high-energy approach to developing customer-centric user experiences and features to grow our customer base, drive user engagement, and improve overall site experience. In this role, the individual operates as a senior product leader and drives strategy while simultaneously executing on said strategy. They define and execute both the short and long-term strategy and vision for a product area.
Operating in an agile environment with a focus on continuous improvement, ideas and feedback are encouraged. The Senior Manager is expected to make decisions and contribute in a meaningful and impactful way. Their customer-centric thinking creates memorable, loyalty-building experiences for every Macy's customer and opens up new possibilities for their career.
What You Will Do
- Define and execute both short and long-term strategies and visions for a product area.
- Assume responsibility for enterprise or complex initiatives, typically leading larger pods with multi-pod dependencies.
- Collaborate with pods, partners, and stakeholders to lead complex cross-functional projects with multiple layers of dependencies.
- Engage executive audiences through presentations and discussions, fostering meaningful and productive dialogue.
- Drive end-to-end discovery using a variety of techniques to define a multi-year roadmap.
- Establish trust among colleagues and build a successful followership around common goals.
- Partner with engineering to optimize development cycles and drive technical requirements.
- Act as a thought partner to the analytics team and collaborate closely.
- Structure and expertly interpret test results.
- Maintain a strong backlog of groomed, insight-driven user stories.
- Provide timely and constructive feedback and guidance to team members and cross-functional partners, challenging as appropriate.
- Keep leaders updated on progress, roadblocks, and potential solutions.
- Actively mentor more junior-level colleagues on a range of product skills.
Skills You Will Need
- Strategic Thinking : Ability to define and execute both short and long-term strategies and visions for a product area, aligning with overarching business goals and market trends.
- Leadership : Capability to assume responsibility for enterprise or complex initiatives, leading larger pods with multi-pod dependencies, while building successful followership and trust among colleagues.
- Collaboration : Strong collaboration skills to work with pods, partners, and stakeholders, leading complex cross-functional projects with multiple layers of dependencies, fostering meaningful dialogue and alignment.
- Communication : Masterful communicator who can engage executive audiences through presentations and discussions, influencing decisions and driving outcomes at multiple levels.
- Technical Acumen : Full understanding of technical concepts and development cycles, partnering effectively with engineering to optimize development cycles and drive technical requirements.
- Customer Focus : Customer-centric mindset with a deep interest in both retail commerce and user experience, distinguishing between store and ecommerce business drivers, to create memorable, loyalty-building experiences.
- Problem-Solving : Naturally curious with a strong desire to understand root causes and solve problems, using critical thinking skills and data analytics to inform decision-making.
- Continuous Improvement : Eager to learn about industry trends, emerging technologies, and new methodologies, operating in a continuous improvement manner to drive innovation and excellence.
- Mentorship and Coaching : Willingness to actively mentor more junior-level colleagues, share knowledge freely, and contribute to the growth and development of the team.
- Organizational Skills : Strong attention-to-detail, effective time management, and organizational skills to maintain a strong backlog of groomed, insight-driven user stories and keep leaders updated on progress and potential solutions.
- Results-Driven : Self-motivated and results-driven individual who thrives in a high-energy, fast-paced, collaborative, outcome-oriented environment, energized by challenges and always seeking ways to improve.
- Stakeholder Engagement : Act as the main point of contact for the product, managing expectations and keeping stakeholders informed of progress and changes.
Who You Are
- Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
- Bachelor's degree or equivalent work experience required
- 9+ years of overall work experience with at least 5 years specific product management experience, preferably within an agile framework; experience operating in a retail environment is a plus.
- Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
- Able to work a flexible schedule based on department and company needs.
What We Can Offer You
- An inclusive, challenging, and refreshingly fun work environment
- Competitive pay and benefits rooted in principles of equity
- Performance incentives and annual merit review
- Merchandise discounts
- Health and Wellness Benefits across medical, dental, vision, and additional insurance
- Retirement Savings Plan with 401k match opportunity
- Employee Assistance Program (mental health counseling and legal/financial advice)
- Resources for continuous learning, career growth, and leadership development
- 8 paid holidays
- Paid Time Off (first year prorated depending on start date)
- Tuition reimbursement program
- Guild education benefit funds 100% of tuition, books, and fees in designated programs
- Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
- Empowerment and autonomy to perform impactful work with tangible results
About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy, and ideas to the Macy's team - Apply Today!
#J-18808-Ljbffr