Warranty Analyst

Description

Under the direction of the Warranty Manager, the Warranty Analyst works with internal departments, suppliers and manufacturers to ensure that all warranty claims are submitted with proper compliance, accuracy and timeliness.

Shift: Monday - Friday 8:00 a.m. - 4:30 p.m.

Pay: $27 - 35/hr (Depending on experience)

Work Location: On-Site (Must live within our service area)

Essential Duties and Responsibilities:

• Process high volume of warranty claims for multiple locations
• Coordinate the processing of dealer sponsored warranty claims for assigned fleets
• Reconcile warranty financial schedules
• Answer internal and external warranty related questions
• Assist with warranty training
• Other duties as assigned

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Competencies:

• Priority Setting
• Customer Service
• Technical Skills
• Strong Analytical Skills
• Strong Written and Verbal Communication Skills

Minimum Qualifications:

• High school diploma or equivalent required and two years of related work experience required.
• Intermediate computer skills and experience in Google Applications. Must possess demonstrated skills in computer-generated business systems.
• Demonstrated organizational skills, attention to detail, and ability to work independently are required.
• Knowledge of the transportation industry
• Valid driver's license required
• Dependable and reliable attendance required.

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Qualifications
Behaviors Team Player - Works well as a member of a group
Motivations Self-Starter - Inspired to perform without outside help
Education High School or GED of General (required)
Experience 1 years: Knowledge of Vehicle Service (preferred)
Skills

Computer Skills (preferred)

Phone Skills (preferred)

Communication Skills (preferred)

Analytical Skills (preferred)