Aveanna Care CoordinatorApplyRefer a FriendBackJob DetailsRequisition #:197364Location:Culver City, CA 90230Category:Client ServicesSalary:$22.00 - $24.00 per hourPosition DetailsJOB DESCRIPTION SUMMARY:The AveannaCare Specialist/Coordinator is responsible for assisting the AveannaCare users (participants, clients, care providers, reimbursement recipients) and ensuring the efficient operations of AveannaCare. The AveannaCare Coordinator will assist users by e-mail, phone, computer or in-person.ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIESAdhere to Aveanna Core ValuesReceive and handle incoming callsMaintain and review punch and attendance entries within AveannaCareMaintain and update Employee & Client Service Accounts in AveannaCareRun AveannaCare reports and process data imports as needed, including in a SQL report environmentAdhere to payroll /billing cut offs and deadlinesFollow up with regional centers, families, and care providers as neededComplete Special Incident Reports (SIRs) and follow through on SIR instructions per Regional Center guidelinesResolve payroll / punch issues or concernsAnalyze, identify and resolve issues relating to AveannaCareUse professional communication and conflict resolution techniques as requiredEvaluate data issues, report feedback and observations in determining task prioritiesPerforms other duties as assigned or needed.The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.POSITION QUALIFICATIONSBachelor’s degree preferred, but not requiredMinimum of one year of payroll and/or customer service experience within the last four yearsExcellent interpersonal skills; self-driven, motivated and results orientedStrong analytical and judgment skillsIntermediate computer skills using Microsoft Windows, Word, Excel and ability to learn Aveanna’s proprietary softwareAbility to successfully handle multiple tasks simultaneously; strong organizational skillsThrive in a fast-paced environmentBilingual in Spanish, preferredWe provide exceptional community-based services to over 20,000 Intellectually and Developmentally Disabled clients nationwide. If you're passionate about helping others and want to be part of a growing company with a supportive team environment, this is the place for you.Experience in the areas listed below are welcomed:Customer serviceRetailHealthcareCaregivingRestaurant industryData entryAt Aveanna, we celebrate diversity and offer competitive pay and benefits. With opportunities for career growth and advancement, we invite you to apply today and discover a fulfilling career with us.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Aveanna does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with AveannaAs an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.Notice for Job Applicants Residing in California (