Confluence/JIRA SME

Confluence/JIRA SME
Remote Additional Notes:

• A lot of moving parts on this team
• Infosec is attached to IT and IT to business
  • Utilize different platforms, ticketing systems, etc.
• SharePoint is main section for repositories
• DTC side of the house is majority of her work
  • They utilize everything a bit differently
    • Agile, KANBAN, Atlassian Suite
    • Ticketing system is Jira
    • Central Repositories is Confluence/Atlassian Suite
• Looking for someone like a Scrum
  • Needs to build and has been building an application security page on Confluence/how to articles
    • Internal customers-- developers of DTC-- need to pull process'/information
  • She's done as much as she can within Jira KANBAN and Confluence
    • Needs someone who can help get this confluence page/jira build a better process around these tickets-- design/build this
      • Maintaining this is not the issue
    • Just needs this little extra bit of help to move over the other initiatives that are dependent on this
      • Baseline is already stood up
        • Vany has already set this up for AppSec
          • Would like someone who can come in and integrate
• Experience working in an Agile environment as well
  • Also understanding the admin portion and how development works
• Taking a ticket
  • Let's do tickets this way
  • Let's add these fields
  • "Based on what you're saying I think you should do it this way "
• Industry experience: retail, ecommerce, or a product-oriented company
  • An OEM environment
  • #1- retail/ecommerce background
• Nice to have:
  • Jira is her immediate need
  • CA Service desk and Freshservice
    • MS suite
    • Would love to be able to help integrate the DTC stuff Vany has into their other side of the house
  • The ticketing system for IT-- integrated into CA Service Desk or Fresh Service
  • Will have an SharePoint in IT
    • Vole Management
  • Would love some Security exposure as well